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PM Pediatric Urgent Care
- Urgent Care
- Cherry Hill, NJ
About this business
Location details
828 Haddonfield Rd, Cherry Hill, NJ, 08002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Doctor brushed off childs symptoms and now I have to take him to a new urgent care tomorrow.
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
Provider rushed us
Business response:
Hello Miriam, Thank you for sharing your feedback with us. We are sorry to hear about the miscommunication that you experienced. At PM Pediatric Care, we are committed to outstanding customer service for all our patients. Your comments will be shared with our management team, so that appropriate improvements can be made. For your awareness, our PM Pediatric Urgent Care office is available to provide care for illness or injury to our pediatric patients Monday through Saturday from office HOO and on Sunday from office HOO. W... read more
The doctor was great. The wait was short. However they failed to call in the prescription. Even after I called and they admitted to forgetting to do it they failed a 2nd time to submit. I then had to call back again and then they submitted it. It took almost 24 hours to get the medicine after a pneumonia diagnosis. And had I not called multiple times we wouldn’t have gotten the medication at all. Also, since you forgot to send the script over timely I had to leave work to pick it up in the late afternoon instead of my lunch ... read more
Business response:
Hello Amy, Your feedback is important to us. We are concerned to hear about the discomfort you experienced in our office. Excellent service and top-notch care for all our patients are a priority at PM Pediatric Care. Our management team would welcome an opportunity to speak with you to learn more about your experience. Please feel free to message us with the details of your visit to info@pmpediatrics.com, and a member of our patient experience team will contact you. Thank you for your feedback.
Took my son in with multiple symptoms (over the holiday weekend).... I was told from the doctor that it was okay to have a fever for 5 days straight... I did let the doctor know that I had I had giving my son Tylenol about 2 hours ago but when it wears off he goes back down hill. I was told he was fine " A regular kid with a regular cold" ..... I took his word and left... After two days for getting worse called his primary an they took him in, found out he had a double ear infection 😡.... How did the first doctor not see th... read more
Business response:
Dear Linda, Your feedback is important to us. We are concerned to hear that you were disappointed with the service during your visit. It is important to us to offer top-notch care and excellent service to all PM Pediatric Care patients and families. We would welcome an opportunity to speak with you to learn more about your experience. Please feel free to send us a private message to info@pmpediatrics.com, and a member of our Patient Experience team will reach out directly. We hope that your child feels better soon and wish y... read more
The wait was too long, the provider was condescending
Business response:
Hi Kelly, We are grateful to hear from you. We are sorry to hear that you experienced a long wait during your visit. It is important to us to offer short wait times and top-notch care to all PM Pediatric Care patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We hope that your child feels better soon and wish you... read more
My experience in the past was excellent. This time, while the receptionist and nurse were pleasant the doctor was condescending and rude. I will not return as I would not want to deal with him.
Business response:
Dear Niki, Your feedback is important to us. We are concerned to hear that you were disappointed with the service during your visit. It is important to us to offer top-notch care and outstanding customer service to all PM Pediatric Care patients and families. We would welcome an opportunity to speak with you to learn more about your experience. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We wish you a... read more
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.5 star rating with 997 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 7:00 a.m.