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PM Pediatric Urgent Care
- Urgent Care
- District Heights, MD
About this business
Location details
5805 Silver Hill Rd, District Heights, MD, 20747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
I made a visit to the PM Pediatric location in District Heights on 3/5/25 with my 2-year-old, who at the time was experiencing some discomfort. She had been sneezing, coughing and was really congested for more than a week. Though she didn’t have a fever, I knew something was more pressing and she need medical attention because it was progressively getting worse over time. During the visit, the NP asked a few routine questions, but didn’t bother testing her for anything. She said that she believed she was displaying symptoms ... read more
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
Check in was smooth. Nurse visit was also fine. She came in immediately and was very kind. Our main issue was that we waited an hour and fifteen minutes for the doctor. When she came in the visit was efficient, maybe 5 minutes and the nurse came immediately with the antibiotics, which was much appreciated given how long we had waited. The nurse did mention the doctor was in a procedure and may be delayed but 1:15 is a long time to be stuck in the small exam room with a sick child.
Business response:
Thank you for providing your feedback and letting us know about this issue, Jason. We set a high standard to provide the experience to all families and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to our team at info@pmpediatrics.com and we would appreciate the opportunity to make things right.
The doctor did not know what my medical issue could be for my child- did not know how to assist or service us- did not order any labs or prescriptions- my co pay was indeed paid in vain for no reason as they were zero help.
Business response:
We value your input and apologize for any inconvenience caused during your visit. Thank you for taking the time to share your experience.
I don’t like with the waiting time no make difference if you have appointment or you walk in. WAITING TO LONG the kids got desperate
Business response:
Thanks for taking the time to share your experience. We are sorry to hear that you experienced a long wait during your visit. It is important to us to offer short wait times and top-notch care to all PM Pediatric Care patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.6 star rating with 632 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close at 10:00 p.m.