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PM Pediatric Urgent Care
- Urgent Care
- Germantown, MD
About this business
Location details
19820 Century Blvd, The Shops at Town Center, Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Easy to have an appointment and Nice people work there.
Business response:
We greatly appreciate your review, Elena! We sincerely appreciate your feedback and hope that your child feels better soon.
Muy buena atención me encantó
Business response:
Hola Yaslyn. Apreciamos las amables palabras y nos complace poder brindarle una experiencia positiva.
Everyone was wonderful. Patient. Professional. Supportive.
Business response:
We appreciate your kind words and are glad to hear about your positive experience at PM Pediatric Urgent Care. Thank you for choosing us for your healthcare needs.
Muy bien 👍
Business response:
Hola Marisela. Gracias por tomarse el tiempo para compartir su experiencia positiva. ¡Realmente lo apreciamos!
From the beginning of my son's appointment till the end there's was great customer service. Thank you
Business response:
Hi, Rosa. Thanks for taking the time to share your positive experience. We truly appreciate it!
The triage nurse and the doctor were fantastic however I had a very, very unpleasant experience at the reception. I was struggling to register and the lady only explained once and even when she could tell that I had not registered, she went ahead and served other patienta who had come after me. When I gave her feedback she was rude and extremely unprofessional.
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
Brought my baby in for low oxygen levels (87%–93%) documented across three different pulse oximeters at home, both while awake and asleep. Of course, once we got to the urgent care, his oxygen level had improved—but even while resting, it still dropped to 95%. Benjamin Newman-Paul, PA-C was extremely dismissive simply because my baby looked fine. But he’s currently fighting a respiratory infection, and as a parent (and a nurse), I know how quickly infants can decompensate. When I expressed concern, he told me not to “focus ... read more
No good no recomendatioms
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
Wait time excessive. Communication poor. Was there for three hours with cold symptoms and appointment and chest X-ray not done until decides to leave after three hours. Doctor had to do X-ray and see patients. Inefficient and poor communication . Staff was nice but will not be back or recommend.
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.2 star rating with 559 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open tomorrow at 9:00 a.m.