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PM Pediatric Urgent Care
- Urgent Care
- Bridgewater, NJ
About this business
Location details
966 US-22 East, Bridgewater, NJ, 08807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
I would have appreciated having a more thorough assessment, lung sounds to be auscultated under my son’s two layers of clothing, his throat was never looked at or nose. I realize we went there for a possible ear infection, but I would think checking his throat and nose would be standard assessments for a congested, sick, 2 yr old that cannot properly vocalize everything he is feeling.
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Didn't make an appointment online and waited on a Saturday morning for 2 hrs. Patients were being seen that came in the door after us at least 6 patients went before us.
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
Great experience scheduling, the office was clean, nurses were efficient and quick. Thungs went downhill when the nurse practitioner came. I went with all 3 of my kids, all with the same symptoms and felt rushed and not listened to by the nurse practitioner who saw us. My son even commented that she was dismissive and rude to me when I asked about allergy meds. We left after 3 full copays, being looked at for a total of 4 minutes for 3 kids, with zero advice on meds or help. 2 out of 3 woke with croup this morning. Fru... read more
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
The doctor is not listening to our past experiences and made no sense in providing treatment.
Business response:
Hello Daozhong, Thank you for sharing your feedback with us. We are disappointed to see that you were dissatisfied with the service you received. Expedient and excellent service for all our patients are a priority at PM Pediatric Care. We would appreciate an opportunity to speak with you further about your concerns. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We hope your child feels better soon.
I have to say this was my worst experience ever, my kids were sick with Flu symptoms and Dr did not have the patience to explain anything, had it not been for the nurse in charge that was nice enough to do the Dr.’s job old Indian Dr. can’t even remember his name horrible ! Don’t even know what he is doing at facility with kids, worst experience flat like I wasted my money no results no answers
Business response:
Hello Katherine, Thank you for sharing your feedback with us. We are concerned to hear that you did not receive satisfactory service during your visit. At PM Pediatric Care, we strive to provide expedient and excellent service to all our patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We wish you and your fami... read more
Doctor at this urgent care didn’t diagnose properly whether it was just skin peel or a deep cut and advice us to visit ER while it needed just bandage. We ended up wasting our time and money. Sheer Stupidity. Why at first place to open up the Clinic if you don’t willing to serve. All staff was disaster : They Gestured to each other we felt like they showed middle finger to my 11 yrs old. Please send me my money back and additional ad they sent us at Morristown Children Hospital $500 as well. I don’t have time to file Law ac... read more
Business response:
Dear Binita, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we are committed to providing top-notch care and we believe in kindness and respect for all of our patients and families. We welcome the opportunity to speak with you personally about your experience and hope to regain your confidence. Please feel free to message us with the details of your visit at info@pmpediatrics.com, and a member of our Patient Experience team will ... read more
Dr was in our exam room for 2 minutes if that. Barely looked at my son to examine his issue. Felt so brushed off and rushed. Spent more time with the nurse doing intake then the Dr spent with us. She didn’t ask any questions and just diagnosed us.
Business response:
Hello James, Thank you for sharing your feedback with us. We are disappointed to see that you were dissatisfied with the service you received. High-quality, compassionate care and excellent service for all our patients are a priority at PM Pediatric Care. We would welcome an opportunity to speak with you further about your concerns. Please feel free to send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We hope your child feels better soon.
Focus should be on evaluating patients, rather than passing judgement or lecturing parents about the care of their children
Business response:
Hello Almudena, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we strive to provide top-notch care, excellent service, and we believe in kindness and respect for all of our patients and families. We would welcome an opportunity to speak with you further about your concerns. Please feel free to send us a private message to info@pmpediatrics.com, and a member of our Patient Experience team will reach out directly. We hope that your chi... read more
The nurses and receptionist were amazing helpful and friendly. The PA who saw us was in and out in two sec . I felt rushed and unheard. I start to give a back story I get cut off mid sentence and am told yea they told me already. (Prior to her coming in they did a strep test on my child due to symptoms she was presenting) I then finished explaining the symptoms (rash included) she then says yes looks like strep washes her hands and goes to leave. I then asked about the rash ( as I said this was one of the symptoms) she said ... read more
Business response:
Dear Bresha, Your feedback is important to us. We are concerned to hear that you were disappointed with the service during your visit. It is important to us to offer top-notch care and outstanding customer service to all PM Pediatric Care patients and families. We would welcome an opportunity to speak with you to learn more about your experience. Please feel free to send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We hope that your child feels better soon and wish you and ... read more
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.3 star rating with 628 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close at 10:00 p.m.