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9101 Fashion Drive, Nanuet, NY, 10954, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
I appreciate the care provided by PM Nanuet MD, RN, and the medical assistant, but the experience during wait time was frustrating. Despite having an appointment, I wasn’t seen until 40 minutes later, and only after asking the front desk was I told there would be another 15-minute wait—totaling 55 minutes. This defeats the purpose of scheduling appointments and might as well be treated as walk-ins. Additionally, I was charged a copay upfront without being informed they were behind schedule. Transparency would have allowe... read more
Was told at check in that they could xray. Paid copay before being seen, then informed there wasn’t anyone in to do it. Waste of a visit & money. Took 3 days for flu results when told it would be the following morning.
By actually showing concern in wanting to figure out what’s wrong with the child and not asking a 3yr questions that only a teenager-adult knows how to answer!
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
PM Pediatric Urgent Care has a 4.6 star rating with 309 reviews.
PM Pediatric Urgent Care is closed now. It will open at 10:00 a.m.