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Pocketpills Pharmacy

4.9

About this business

Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first. 

Location details

5433 152 St, #108, Surrey, BC, V3S 5A5, Canada

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed7:00 a.m. to 4:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
Fri7:00 a.m. to 4:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.94,548 reviews
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Elizabeth G.'s profile image
Elizabeth G. 
on Birdeye

4 years ago

My experience with Pocket Pills has been nothing short of great. I had struggled with getting my prescriptions refilled as I was splitting my time between two cities, so when I needed a prescription I needed to drive 1+ hours to get it. Pocket Pills makes it so easy to place an order and ship it to any address I need at that time. It has saved me major headaches. On top of the flexibility of shipping, I was so impressed with the customer service. I got immediate assistance when I had questions about my prescriptions and the... read more

Business response:

Thank you so much for your kind words, Elizabeth. We really appreciate you taking the time out to share your experience with us. Cheers, PocketPills Pharmacy 

Typeform's profile image
Typeform 
on Birdeye

4 years ago

Great experience from start to finish! 

Business response:

Hi, Joy. Thank you for taking the time to submit a review, we really appreciate it! 

Sandra B.'s profile image
Sandra B. 
on Birdeye

4 years ago

The service was outstanding. From phone calls to texts, PocketPills was highly communicative. Thank you for the support! 

Business response:

Hi, Sandra. Thank you for taking the time to submit a review, we really appreciate it! 

Nikki's profile image
Nikki 
on Birdeye

4 years ago

I had my prescription transferred over from my old pharmacy and PocketPills took care of it all super fast. The next day a pharmacist called to ask a few questions and that was it! Super impressed. I also tried out the vitamin packs and they came super fast. Very convenient. The whole process was super easy and I’m stoked that I don’t have to bring my baby to the pharmacy any more :) 

Business response:

Thank you so much for your kind words, Nikki. We really appreciate you taking the time out to share your experience with us. Cheers, PocketPills Pharmacy 

Gini B.'s profile image
Gini B. 
on Birdeye

4 years ago

Amazing experience. I received my prescription fast. Using babylon Telus to ask for refill and order prescription through pocket pills. I dont have to go out, wait in line or book an in person appointment at all. 

Business response:

Hi, Gini. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

Megan B.'s profile image
Megan B. 
on Birdeye

4 years ago

So far my experience has been amazing and like nothing I've ever experienced with traditional local pharmacies. As someone who lives with chronic health conditions, I was often disappointed with my experience locally - long wait times, poor communication, a lack of familiarity with my conditions, etc. I love the convenience of having my medications shipped right to my door and I appreciate that the pharmacist personally calls with new medications. They've answered a ton of questions, checked drug interactions, and advised on... read more

Business response:

This is amazing Megan, we are so glad you have had such a positive experience with PocketPills. Thank you for the feedback and kind words about our Care Team; their sole purpose is to care for the patients - its in the name! Thank you for choosing PocketPills as your Pharmacy :)  

Jonah's profile image
Jonah 
on Birdeye

4 years ago

I only have 22 pills left. Need a refill before 30 days. Thanks Jonah Keep up the good work. 

Business response:

Thank you for the kind words and 5 stars Jonah! We are so glad you chose PocketPills as your Pharmacy. If you are wanting to remind one of our care team members that you are needing a refill please feel free to call us at 1-855-950-7225, or chat with one of our care team members online or on our app!  

Margaret Arlene R.'s profile image
Margaret Arlene R. 
on Birdeye

4 years ago

Fast efficient polite patient 

Business response:

Thank you Margaret! Your review has helped a lot, I am so glad you're happy with our services :)  

Taylor's profile image
Taylor 
on Birdeye

4 years ago

Just got my first shipment! Completely painless process with minimal effort required on my part. My package had temperature sensitive medication and they had it packed in an insulated envelope with 6 ice packs all within a box containing the rest if my order. Super pleased with the attention to detail in the packaging. 

Business response:

Thank you for the feedback Taylor! Our Care Team here at PocketPills is huge on attention to detail and are so glad our patients see that too :)  

Frequently asked questions about Pocketpills Pharmacy

How is Pocketpills Pharmacy rated?

Pocketpills Pharmacy has a 4.9 star rating with 4,548 reviews. 

When is Pocketpills Pharmacy open?

Pocketpills Pharmacy is closed now. It will open at 7:00 a.m.