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Pocketpills Pharmacy

4.9

About this business

Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first. 

Location details

5433 152 St, #108, Surrey, BC, V3S 5A5, Canada

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed7:00 a.m. to 4:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
Fri7:00 a.m. to 4:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.94,548 reviews
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Richard C.'s profile image
Richard C. 
on Birdeye

4 years ago

Easy to work with, user friendly, great packageing, quick service, 5 star all the way.... 

Business response:

Hi Richard, thank you for taking the time to provide us with your feedback. Enjoy the rest of your day! :) 

Christine's profile image
Christine 
on Birdeye

4 years ago

Terrific customer service. So convenient having medication delivered to my door. The even have a Telehealth doctor in case of refill emergency. Highly recommended! 

Business response:

Hi Christine, thank you for your feedback. We are here to simplify your medications for you. Stay safe! :) 

Penny M.'s profile image
Penny M. 
on Birdeye

4 years ago

My experience so far has been great! Service and price is top notch! 

Business response:

Hi Penny, thank you for your 5 star review. Feel free to contact our Care Team at 1.833.HELLORX if you have any questions. Stay safe! :) 

Ialyn Bianca E.'s profile image
Ialyn Bianca E. 
on Birdeye

4 years ago

Amazing! Literally put in my name, address and pharmacy! And two days later boom! Got my prescription refilled, delivered right to my doorstep! :) 

Business response:

Hi Lalyn, thank you for your feedback. PocketPills is here to simplify your medications for you. Stay safe! :) 

Ronald C.'s profile image
Ronald C. 
on Birdeye

4 years ago

The package came as promised. However, I didn't get the email telling me it would arrive next day, so I didn't stay hem to receive it. If not home, I asked to leave it in smaller blur plastic container in the carport. It was left by front door. This turned out to be good, because I wouldn't have looked for it since I didn't get the email. Still, I called to thank PocketPills, but your office was closed. The assistants who spoke with me were great. Thanks again. 

Business response:

Hi Ronald, thank you for your valuable feedback. Feel free to contact our Care Team if you would like to make a note on your profile for special delivery instructions. Have a great rest of your day! :) 

Hadiyeh D.'s profile image
Hadiyeh D. 
on Birdeye

4 years ago

Amazing experience. The customer service reps and the pharmacists are so helpful. It is so convenient to use the app and add loved ones. The medication is much more affordable as well. 

Business response:

Hi Hadiyeh, thank you for your feedback. We are here to provide fast and reliable services! :) 

Pauline C.'s profile image
Pauline C. 
on Birdeye

4 years ago

FAST! Prescription shipped out same day and received following day. Great service! 

Business response:

Hi Pauline, thank you for your feedback, we appreciate you taking the time. Enjoy the rest of your day! :) 

Andrew M.'s profile image
Andrew M. 
on Birdeye

4 years ago

Initially messed up my order, and didn't send me the pocket packs I had expected, but customer service was excellent and they quickly rectified it. Looking forward to getting the pocket pack next time. 

Business response:

Hi Andrew, thank you for your feedback. We love our PocketPacks as much as you do! If you have any other questions, feel free to text or call our Care Team at 1.833.HELLORX for assistance. Stay safe! :) 

John S.'s profile image
John S. 
on Birdeye

4 years ago

This was my first prescription filled by Pocket Pills and I found the process easy to use. Staff were very helpful and thorough 

Business response:

Thank you for your feedback John. We are here to provide fast and reliable services. Stay safe! :) 

Frequently asked questions about Pocketpills Pharmacy

How is Pocketpills Pharmacy rated?

Pocketpills Pharmacy has a 4.9 star rating with 4,548 reviews. 

When is Pocketpills Pharmacy open?

Pocketpills Pharmacy is closed now. It will open at 7:00 a.m.