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Pointe at River City
- Apartments
- Richmond, VA
About this business
Location details
11 N Laburnum Ave, Richmond, VA, 23223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 2:00 p.m. |
Last Resort Option I lived here only due to the pandemic to get on my feet and because there were no availabilities anywhere else. The apartments have so many cracks where roaches get it! Roaches and silverfish bugs are a huuuugggeee infestation problem here. Also everything breaks easily. The towel rack in the bathroom broke on my 3rd week. The ceiling fan panels also broke off and the fan is wobbling out of the ceiling! Faulty electrical sockets, buy Surge protection extensions! That’s if your sockets even work to begin wi... read more
STAY AWAY This apartment is horrible been living here for 5years and it's very old and is infested with roaches this apartment disgust me sometimes the toilet leaks the heater stinks there is so many stuff wrong with this apartment I can't wait to move I hate insects and roaches can't even eat in the kitchen without seeing roaches had to throw my microwave away because roaches was living in it ... warning stay away from here don't move here
All the rental office care about is the rent Don’t move about here rent is aways a different price maintenance take for ever to fix thing ... my car got towed two times with in 5 months rent office will let show me where visitor parking .... I parked in the blue visitor parking and still gets so after party there for four months I just don’t get this Community and it’s a lot of dogs and cats around I will never recommend these apartments for anybody stay away .... I can’t wait to move 7 months to go lol
Stay away! Stay far away! You never pay the same amount of rent each month because of all their fees. We have been dealing with roaches since we moved in and were told they would take care of it but no one shows up. Yet we are charged $10 a month pest control fee. If you decide to still rent from them read your lease aggreement carefully!! They will pull a fast one on you and then tell you oh but you signed it. No one is ever in the office when you call and if you leave a message they never call you back. The rent might be c... read more
Please don’t Like listen, when I first moved here, the price snatched me up. I’m like “heck yeah!” But listen..they never fix anything! Maintenance always has an attitude like they’re the only individuals that have jobs! They haven’t sent me a rent statement in two months! The rental office staff....wooosaaahhh, don’t get me started. If I could do -0 stars, I WOULD!
Starter or last resort ONLY!!! This apartment was a start for my family and I. We relocated because of the following. If you live in a certain section your living will be more pleasant otherwise you won't have the best experience. The rent here will fluctuate!!! The water that's supposedly included is divided amongst us all and it does make a hefty difference. Whatever they tell you add 40-60$ just to be safe. Maintenance is horrible here. It takes them months to come out and when they do, it's a quick fix and you'll have th... read more
Worst place I ever lived in 20 years One advice: stay away! You have been warned. One advice: stay away! You have been warned. One advice: stay away! You have been warned.
Horrible place to live Please save your money by NOT moving here!!!! I moved in end of April and it's now June and nothing was fixed that was listed on my lease agreement move in sheet. I complained to maintenance and office a total of 7 times. June 16 is when the tub was finally done which was after 4 calls and 3 visits to office complaining how the tub was chipping paint and horrible (I moved in April 29th and had the tub on inspection list) no one told me the tub could not be used for 36 hours after they did it and when I... read more
Awful! This place requires renters insurance- big red flag. Yes, there's a WalMart coming here but parking at the complex is already a nightmare- I can only imagine what it will be like once the Walmart comes. Crime runs rampant in this complex- call the Henrico County police department and ask for a free calls for service report. The walls are paper-thin, you will hear your neighbors everything and once you've signed that lease the office staff couldn't care any less. Maintainence is non-existent, it will take literally wee... read more
Frequently asked questions about Pointe at River City
How is Pointe at River City rated?
Pointe at River City has a 3.4 star rating with 625 reviews.
When is Pointe at River City open?
Pointe at River City is closed now. It will open at 10:00 a.m.