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amazing product. didn't require any set up...just plug it in and let it go to work. Product cleans the pool and walls quietly and without any issues
Business response:
Thank you for your wonderful and detailed review, Bryant! We hope you enjoy your clean pool. All the best, Your Polaris Team
The robotic cleaner is a game changer! It does a great job on our pool, cleanest it’s ever been. Highly recommend.
Business response:
Thank you for your positive review and recommendation, Teresa! We hope you enjoy your clean pool. Cheers, Your Polaris Team
It’s ok it picks up the big stuff but doesn’t clean the walls that great I still have to brush
Business response:
Thank you for taking the time to share your review with us, Robert. For the wall climbing issue, please refer to page 18 of the owner's manual for troubleshooting tips on getting your cleaner to climb the walls - https://cdn.fluidrausa.com/-/media/zodiac/global/downloads/h/h0699900_epic.pdf?rev=44a734c067bf42968109993f72051a18 If you've already tried these tips and still need assistance, please call our support team at (800) 822-7933. All the best, Your Polaris Team
Great assistance from the staff at Cayman Pools & Spa. Gave me comparisons between Polaris and competitors, explained all of the features, etc. Have used it twice so far and its done a great job. Very easy to clean, store, etc.
Business response:
Thank you for your review, Kurt! We are thrilled to hear you received great service and that you're happy with your cleaner. Enjoy your swim time! Your Polaris Team
Very easy to use! Beggining of the season so we use it only 2 times yet. With the caddy, long wire, basket easy to clean. I will have to brush the side a bit for the first time, only the cleaner is not enough but I'm sure it will be OK for the rest of the summer
Business response:
Thank you for your positive review, Melanie! Wishing you the perfect swim. Cheers, Your Polaris Team
what surprised me the most was that I expected it to work like my creepy crawly. Instead it picked up some dirt but stirred the bottom of the pool and caused them to be captured by the skimmer. That worked!!!
Business response:
Thank you for sharing your positive experience with us, Marc! We hope you enjoy your clean pool. Cheers, Your Polaris Team
The Polaris Epic is a lot better in all ways over my previous robotic cleaner. It’s especially nice that it has the ‘come to top’ feature that eliminates having to pull on the cord.
Business response:
Thanks for choosing the Polaris EPIC 8640 robotic cleaner, Jackie! Your trust and satisfaction are our top priorities. Have a great swim season. Your Polaris Team
Works great in my pool. Picks up a lot of stuff for such a little guy. Love that it runs by itself.
Business response:
Hi Louis, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from satisfied customers like yourself. Enjoy the extra swim time! Your Polaris Team
we've only had our pool clean for almost a month, but it has saved us hours of work by not having to use our nets to clean out the leaves. it'a very convenient to simply lower the cleaner into the pool and then hit the start switch!
Business response:
Thank you for sharing your experience with us, Donna! We hope you enjoy your pool time. Happy swimming! Your Polaris Team
Polaris EPIC 8640 robotic cleaner has a 4.7 star rating with 255 reviews.
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