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Polaris EPIC 8640 robotic cleaner
Cleans well. Long hose is a pain. Always hard to roll up hose after use. Hose is entirely too long too. Should have sections so you can size to your pool size
Business response:
Thanks for choosing the Polaris EPIC 8640 robotic cleaner, Dyanna! Your trust and satisfaction are our top priorities. We recommend ensuring the cleaner cable enters the pool at the center of the length of the pool and that only the required amount of cable is allowed into the pool. Essentially, you should only allow enough cable into the pool to cover the farthest point from the cable entry location in the pool. This allows the robot to clean with the most optimal pattern and widest range of coverage while keeping you fro... read more
I’ve had 3 different kinds of Polaris cleaners over the past 20 years and the Epic 8650 is the best so far. Keep up the good work Polaris!!
Business response:
Thank you for your wonderful review, Wesley! It's always a pleasure to hear from a repeat and satisfied customer. Swim on! Your Polaris Team
Great product! Huge difference for me and my pool. Does an outstanding job!
Business response:
Thank you for your outstanding review, Michael! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team
Great product! We love it and so easy to use!
Business response:
Thank you for your positive review, Anna! Creating quality products that simplify your pool experience is what we aim to do every day. Swim on, Your Polaris Team
I have only run it three times so, I am not fully acclimated to it. Maybe after this summer I can give more details. Hopefully
Business response:
Thank you for taking the time to share your review, Dane. Please let us know if there is anything we can do in the future to improve your experience. Wishing you the perfect swim! All the best, Your Polaris Team
Great product. Still waiting on rebate to come in the mail
Business response:
Thank you for your positive review, Thomas! Please allow 6-8 weeks for your rebate to be processed. For a status update, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support or you can contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. All the best, Your Polaris Team
This machine clean ok ,but is consistent with the pattern of cleaning .
Business response:
Thank you for sharing your experience with us, Johnny. If you need assistance with your cleaner, please call our support team at (800) 822-7933. All the best, Your Polaris Team
This is so easy to use! We call him “Kirby” because he vacuumed so well. Nothing is missed. It climbs the walls and gets the waterline tiles easily! I was concerned that it would be too heavy for me to lift out. For as rugged at it looks, it is surprisingly light. Worth every penny!
Business response:
Thanks, Hettie! Creating quality products that simplify your pool experience is what we aim to do every day. We are happy to hear that "Kirby" is performing well for you. Happy swimming! Your Polaris Team
It's not as powerful as I through it would be.
Business response:
We are sorry to hear your cleaner isn’t performing as expected, Maura. Please call our technical support team at (800) 822-7933 so we can provide you with some assistance and get your cleaner working optimally. Thank you, Your Polaris Team
Frequently asked questions about Polaris EPIC 8640 robotic cleaner
How is Polaris EPIC 8640 robotic cleaner rated?
Polaris EPIC 8640 robotic cleaner has a 4.7 star rating with 255 reviews.
When is Polaris EPIC 8640 robotic cleaner open?
Polaris EPIC 8640 robotic cleaner is open now. It is open 24/7.