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Works great in my pool. Picks up a lot of stuff for such a little guy. Love that it runs by itself.
Business response:
Hi Louis, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from satisfied customers like yourself. Enjoy the extra swim time! Your Polaris Team
we've only had our pool clean for almost a month, but it has saved us hours of work by not having to use our nets to clean out the leaves. it'a very convenient to simply lower the cleaner into the pool and then hit the start switch!
Business response:
Thank you for sharing your experience with us, Donna! We hope you enjoy your pool time. Happy swimming! Your Polaris Team
It does a great job of cleaning and climbing the walls. Especially love the Lift Away feature to extract our Polaris from the pool! Over the last 17 years we had many pool cleaners, this one by far is the best!
Business response:
Thank you for sharing your positive experience with us, Daniel! We are thrilled to hear your cleaner is performing so well. Happy swimming! Your Polaris Team
It’s a great cleaner and easy to use. I’m 69 and I can use it easily.
Business response:
Hi Julia, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from satisfied customers like yourself. Enjoy the extra swim time! Your Polaris Team
Pool cleaner works great on the floor. Most of the time it will not climb the walls in the deep end. Not sure if going with a model with 4 wheels would help climb the walls in the deep end. It's not perfect as it will leave some debris/sediment in the pool even after going over it. IMO it will help save time.
Business response:
Thank you for taking the time to leave a review, Colby. If a robot cleaner isn’t climbing well or doesn't seem to be ingesting large debris, the main culprit is usually a clogged debris canister. We recommend carefully rinsing the canister after every cycle and periodically using mild soap and a soft brush to dislodge any microscopic debris that may be impeding flow. If you’ve already tried this and still need assistance, please call our technical support team at (800) 822-7933. All the best, Your Polaris Team
I love my EPIC 8640. It cleans my L shaped pool great without me having to manually clean it. I will say though the sand filter because it is so fine it will hold water if it has picked up a lot of sand and not lift easy on the wall to exit, but I can reach in the shallow end to help it out so this is not a problem. I do wish I had one of the regular filters with it also.
Business response:
Thank you for your detailed and positive review, Loretta! The EPIC 8640 comes with a general-purpose canister. There is a fine filter canister that you can purchase separately. Are you in need of another general-purpose canister? Please respond to this email and let us know what you need so we can help. All the best, Your Polaris Team
I have been pleasantly surprised thus far with the Epic 8640 robotic cleaner. I have an irregular shaped pool with sides that curve up at the bottom and I have three steps. The cleaner misses very little in the 90 minutes of run time. It has not hung up anywhere yet. It is easy to retrieve from the pool with the automatic return feature and is easy to clean with the removable basket. Having only had the cleaner for less than a month, I will evaluate again after a longer experience. I have a pool with an aggregate finish an... read more
Business response:
Thank you for your detailed and positive review, Chris! We appreciate you and hope you enjoy your pool time. All the best, Your Polaris Team
The cleaner is a much better cleaner that my old skimmer style cleaner - picks up the dirt left behind. Once a week is all that is needed to keep the pool clean and looking fresh.
Business response:
Hi Steven, Thanks so much for sharing your story about the Polaris EPIC 8640 robotic cleaner! We hope you continue to enjoy a convenient and worry-free pool experience. Happy swimming! Your Polaris Team
Fantastic cleaner. Tested the Dolphin 200, but ultimately went with this due to positive reviews from a pool consultant and higher reviews. Cleaning basket is easier to use and the lift/exit feature is a great addition. Climbs every nook in my pool (have multiple ledges) and really scrubs the tile line. Glad I went with this.
Business response:
Thank you for your wonderful review and for choosing Polaris, Scott! We appreciate you and hope you enjoy your pool time. All the best, Your Polaris Team
Polaris EPIC 8640 robotic cleaner has a 4.7 star rating with 275 reviews.
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