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Polaris EPIC 8640 robotic cleaner
The robot itself is good, cleans really well. Sometimes leaves spots but overall happy. The concern is the caddie- new design has a small plastic clip that snapped on us day 1. That needs to be redesigned for better usability and durability.
Business response:
We appreciate your review, Siddharth. We are sorry your caddy had a part that broke, and we would be happy to send you a new one. Please email us at customerfeedback@fluidra.com and confirm our address. Thank you, Your Polaris Team
It covers the entire pool. Picks up everything. Is extremely easy to clean.
Business response:
Thank you for your 5-star review, Steve! We're happy that your cleaner is performing so well. Enjoy your swim time! Your Polaris Team
First time using a Polaris Pool cleaner. I have to say better than I expected. It was able to climb the wall to the swim deck and clean it and also the steps. I am very pleased with this purchase.
Business response:
Thank you for your glowing review, Deborah! We're thrilled your cleaner exceeded your expectations and appreciate you sharing your experience with us. Happy swimming! Your Polaris Team
The equipment works great. Love the basket such catches fine particles. I'm still waiting on my gift card as part of your deal for me to purchase.
Business response:
Thank you for your review, Lynda! We're glad your cleaner is performing well. Please allow 6 to 8 weeks for your rebate to be processed. For a status update on your rebate, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support, or you can contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. All the best, Your Polaris Team
I've been using the Polaris EPIC 8640 robotic pool cleaner for about three weeks now, and I'm genuinely impressed with its performance so far. Compared to my previous Maytronics Dolphin model, the EPIC 8640 is a noticeable upgrade in both cleaning efficiency and user-friendly features. One standout is the push-button retrieval function—being able to bring the cleaner to the surface for easy removal is a game changer. It saves time and reduces strain on the cable, which I really appreciate. My Dolphin only lasted about three... read more
Business response:
Thank you for your wonderful review, Josh! We appreciate your detailed comments and recommendation. It's always a delight to hear from a satisfied customer. Happy swimming! Your Polaris Team
Works great
Business response:
Thank you for your positive review, Jason! We hope you enjoy your swim time. Cheers, Your Polaris Team
Excellent !!
Business response:
Thank you for your wonderful review, Coni! We hope you have a great pool season. Cheers, Your Polaris Team
We’ve only been using the vacuum for about a month, but our favorite things are it doesn’t have a bag and it doesn’t get stuck on the filters at the bottom of the deep end. Both of these things happened with our old robot vacuum. The Polaris is efficient and good at its job!
Business response:
Thank you for your kind words and positive review, Peter! We hope you have a great pool season. Cheers, Your Polaris Team
It’s a great cleaner I had a dolphin first but I think this is much better
Business response:
Thank you for your positive review and for choosing Polaris, Catherine! We hope you have a great pool season. Cheers, Your Polaris Team
Frequently asked questions about Polaris EPIC 8640 robotic cleaner
How is Polaris EPIC 8640 robotic cleaner rated?
Polaris EPIC 8640 robotic cleaner has a 4.6 star rating with 479 reviews.
When is Polaris EPIC 8640 robotic cleaner open?
Polaris EPIC 8640 robotic cleaner is open now. It is open 24/7.