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Polaris Vac-Sweep 280, Black Max
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I have been using the Polaris 280 for 2 weeks now and love the product. I did go on YouTube before installing to learn some tricks from other users to make it work better, like measuring the length of the hose and adding a simple clasp to not have the bag get stuck under the wheels. Works like a charm.
Business response:
Thank you so much for your kind words, Hein! We really appreciate your taking the time to share your experience with us. If you'd like more tips on using your new cleaner, we have a few here: https://www.polarispool.com/en/support/troubleshooting-faqs and here: https://www.youtube.com/playlist?list=PLN6R6fE_mNmVngrJmEMeKcQNCq60L2kJk. Enjoy your clean pool! Your Polaris Team
This is my 3rd Polaris. The product is good, but it is not always reliable. It gets stuck in corners, despite the backup valve. The new one doesn't get as tangled as its predecessor, presumably because the floats are new and the hose has been now been cut to size.
Business response:
Thank you for sharing your review with us, David. If there is anything we can do to improve your experience, please let us know. All the best, Your Polaris Team
Not the black Max
Business response:
Thank you for your review, Jeffrey. We aren't sure why you received a review request for the Black Max and apologize for the error. If there is anything we can do to assist you, please call us at (800) 822-7933. All the best, Your Polaris Team
Website user friendly. Order packaged well. Received Order in timely fashion.
Business response:
Thank you for sharing your positive experience with us, Vicki! Wishing you the perfect swim. Cheers, Your Polaris Team
It keeps tying itself in knots
Business response:
Thank you for taking the time to leave a review, Bruce. We’re sorry to hear your cleaner is getting tangled. We have a few suggestions to try. First, check swivels and make sure they are spinning freely. Next, lay the hose out in the sun for 24 hours to eliminate any potential hose memory. If you need further assistance, please call our technical support team at (800) 822–7933. All the best, Your Polaris Team
The perfect sweep for my pool. Does a great job picking up small debris to a 1” size rock!
Business response:
Thank you for your wonderful review, Sean! We hope you enjoy your clean pool. Happy swimming! Your Polaris Team
It works mostly as expected but I can’t seem to figure out why the tail whips so hard that it sprays us in the face outside of the water. Our old one had an adjustable knob that controlled the water that came out of the tail, this one does not seem to adjust. It also seems to kind of want to stay in the deep end until people are in the water. People in the water seem to attract the ‘bob’ as we call it. He works though. That is why I bought another one.
Business response:
Thank you for your review, Melonia! We have the perfect solution to help eliminate unexpected sprays out of the pool---it's called the TailSweep PRO®. Watch this short video to learn more: https://youtu.be/atAL1tHV52g If you’d like to order a TailSweep PRO®, please respond to this email and provide us with your address and date of purchase so we can help. All the best, Your Polaris Team
Great design. Good product. There are probably millions of these in service in North America. I bought this Pool Sweeper by Polaris less than a year ago and have had no trouble with it at all.
Business response:
Thank you for taking the time to share your experience with us, Troy! We appreciate you and hope you enjoy your pool season. Cheers, Your Polaris Team
This is our second Polaris 280. This first lasted over eight years, so we had no problem with replacing it with the same model. As expected,..it works as great as the first one!!! It stays in the pool and cleans a couple of hours each day with fail. Would highly recommend.
Business response:
Thank you for your wonderful review and recommendation, Stacy! It's always a pleasure to hear from a satisfied and repeat customer. Enjoy your clean pool! Cheers, Your Polaris Team
Frequently asked questions about Polaris Vac-Sweep 280, Black Max
How is Polaris Vac-Sweep 280, Black Max rated?
Polaris Vac-Sweep 280, Black Max has a 4.4 star rating with 22 reviews.
When is Polaris Vac-Sweep 280, Black Max open?
Polaris Vac-Sweep 280, Black Max is closed now. It will open tomorrow at 9:00 a.m.