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Portico at del Lago Resort and Casino

4.5

About this business

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Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu4:30 p.m. to 9:00 p.m.
Fri4:30 p.m. to 9:00 p.m.
Sat4:30 p.m. to 10:00 p.m.
Sun4:30 p.m. to 9:00 p.m.
4.52,531 reviews
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JohnD's profile image
5 years ago

Great restaurant that rivals any options in the western / central New York marketplace. The variety of options, quality of food, and ambience is top notch. Only watch out is the staff, namely our server who was less than passionate, knowledgeable, and or attentive as it relates to our experience. We made a choice to get something different for an evening out and glad we choose Portico. We will be back! 

MicheleR's profile image
MicheleR 
5 years ago

Our overall dining experience was good. However, the Lobster Bisque was incredibly salty. My husband LOVES salt but he could barely eat it. My brother and I could not. Also, I was more than willing to order the lobster tails even at the hefty price. When I asked what came with it the response was "drawn butter". Seriously - for $90 you couldn't put a veggie or potato on the plate. Portico is an Italian restaurant - a side of pasta would be the most appropriate side. Out of principle, I just ordered a salad. My daughter order... read more

RocDinerJS's profile image
RocDinerJS 
5 years ago

My husband and I had a lovely dinner here for our anniversary. Multiple staff at the restaurant congratulated us and everyone was very friendly. We had quite the meal... and bill at the end. Two glasses of wine, one bottle of wine, two appetizers, one salad, two entrees, and two bowls of gelato came to $177. However, we enjoyed everything that was served and the experience for a special occasion. 

SheilaH's profile image
5 years ago

We always enjoy our meals at the Portico. They are beautifully cooked and nice portions. Service was very welcoming and prompt. Perfect anniversary meal! 

David's profile image
5 years ago

We went to Portico for our anniversary and everything was wonderful. The menu selection & food was excellent, as was the ambiance. Beth, our server, went out of her way to make sure that everything was to our liking, even providing us with champagne. Highly recommend future diners to ask for her! 

SandraS's profile image
5 years ago

Enjoyed our dinner very much.. we actually had too much food as the sides were made with 2 people in mind. Will definitely eat here again! 

FM19's profile image
5 years ago

Great food and fantastic ambiance. We sat for a cocktail at the bar prior to being seated for dinner and the bartender was extremely welcoming and helpful. She was great! Unfortunately, we felt that our waitress was a bit off-putting. She rushed us through our meal and continued to press us to purchase items and drinks that we did not want, even after saying we were not interested. Sort of an odd experience. The food, however, was delicious and beautifully presented. 

Anonymous's profile image
Anonymous 
5 years ago

The woman that checked us in to our table was downright mean. We asked to have a different table and she acted as if we just completely inconvenienced her night. We have had many positive experiences at this restaurant but not good to start that way. 

LisaW's profile image
5 years ago

Portion were large, flavor good, appetizer greasy, disappointed when the server brought our leftovers to us and placed the bag on the floor, this is bad food service practices as all food should be 6” above floor per state regulations, floors are dirty spaces. 

Business response:

Hello Lisa, Thank you for taking time to review your experience at Portico. We take each of these reviews to heart and we will be sure to discuss these concerns with our team to help prevent this in the future. We look forward to serving you again in the future. 

Frequently asked questions about Portico at del Lago Resort and Casino

How is Portico at del Lago Resort and Casino rated?

Portico at del Lago Resort and Casino has a 4.5 star rating with 2,531 reviews. 

When is Portico at del Lago Resort and Casino open?

Portico at del Lago Resort and Casino is closed now. It will open at 4:30 p.m.