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Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
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Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
I was super impressed with the service from host to bartender to our server. Food was outstanding and appetizer to main course were spaced out perfectly. Portions were excellent and dessert was phenomenal. It was a lovely dinner for top to bottom.
Business response:
Hello David, We appreciate you taking time to provide feedback on your experience. We take each of these reviews to heart and overall are happy to hear that the service and food were exceptional. We hope to serve you again in the future!
Wow! This restaurant exceeded all of my expectations. We had a beautiful night sitting for hours and dining. The food was beautifully prepared and full of flavor. The service was outstanding! Our server was attentive but also let us relax and soak up the atmosphere.
Business response:
Hello Leah, Thank you for your feedback! We're very happy to hear that you enjoyed your time with us. We strive to provide an inviting and relaxing environment. We look forward to serving you again in the future.
The food was fabulous! Everything was cooked perfectly, presentation was elegant and beautiful. The only plate we didn’t clean was the chocolate cake because we were just too full to eat any more. Our waiter was very nice, knowledgeable, was able to make recommendations (and killed it!) when we asked. Turned out it was his first night on the floor, but you’d never know! The hostess on the other hand seemed like she didn’t want to be there. She reluctantly checked us in for our reservation, showed us to our table, and let out... read more
Business response:
I wanted to start by saying thank you for providing feedback on your dining experience with us. We take each of these reviews to heart and we're sorry that parts of your visit fell short of the expectations that we set. Overall, we are pleased to hear that your waiter took such great care of you and that the food was fabulous. We look forward to being able to serve you again in the future!
Consistently great service and great food! A great special occasion restaurant.
Business response:
Thank you for your review! We are happy you had a great time and look forward to seeing you again in the future!
Amazing food and experience! The best meal we have had in a long time. Started out with the watermelon salad special with local feta and heirloom tomatoes. Absolutely delicious. The NY strip was cooked to perfection. The swordfish was perfectly cooked and served over brussel sprouts. All around great meal. The service was exceptional.
Business response:
Hi Lisa, Thanks for taking time to review your experience with us. We are so happy to hear that you enjoyed the food so much, the watermelon salad has been quite a hit this summer! We look forward to serving you again in the future.
Food was great as usual. The Octopus appetizer was the best Octopus I have ever had! Service was great! Overall Top Notch experience!
Business response:
Hi Rick, Thank you for your review! We are glad to hear that you enjoyed the octopus so much. We take great pride in our work and your kind words provide affirmations for all the hard work we put in. We look forward to serving you again in the future!
Excellent fillet and service
Business response:
Thank you for your review! We are glad you enjoyed visiting with us and look forward to serving you again!
Great Food. The young man that sat us was great. Server just as good. Food priced low for the quality. Great experience
Business response:
Hi Nick, We are happy to hear that you enjoyed your dining experience with us. We take each of these reviews to heart and our staff will appreciate all your kind words. We look forward to being able to serve you again in the future!
Food and service was excellent. They need to add and update menu. Same dishes since I frequent the restaurant. Need more vegetarian options too. Great chef should create some new ones.
Business response:
Thank you for taking time to provide feedback on your experience. We will work to make improvements in order to provide guests with the best experience possible. We are happy that you enjoy your time with us and look forward to serving you again in the future!
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.5 star rating with 2,531 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is closed now. It will open at 4:30 p.m.