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Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
My husband and I had a lovely dinner here for our anniversary. Multiple staff at the restaurant congratulated us and everyone was very friendly. We had quite the meal... and bill at the end. Two glasses of wine, one bottle of wine, two appetizers, one salad, two entrees, and two bowls of gelato came to $177. However, we enjoyed everything that was served and the experience for a special occasion.
We always enjoy our meals at the Portico. They are beautifully cooked and nice portions. Service was very welcoming and prompt. Perfect anniversary meal!
We went to Portico for our anniversary and everything was wonderful. The menu selection & food was excellent, as was the ambiance. Beth, our server, went out of her way to make sure that everything was to our liking, even providing us with champagne. Highly recommend future diners to ask for her!
Enjoyed our dinner very much.. we actually had too much food as the sides were made with 2 people in mind. Will definitely eat here again!
Great food and fantastic ambiance. We sat for a cocktail at the bar prior to being seated for dinner and the bartender was extremely welcoming and helpful. She was great! Unfortunately, we felt that our waitress was a bit off-putting. She rushed us through our meal and continued to press us to purchase items and drinks that we did not want, even after saying we were not interested. Sort of an odd experience. The food, however, was delicious and beautifully presented.
Portion were large, flavor good, appetizer greasy, disappointed when the server brought our leftovers to us and placed the bag on the floor, this is bad food service practices as all food should be 6” above floor per state regulations, floors are dirty spaces.
Business response:
Hello Lisa, Thank you for taking time to review your experience at Portico. We take each of these reviews to heart and we will be sure to discuss these concerns with our team to help prevent this in the future. We look forward to serving you again in the future.
if you have alot of time to dine, then i would. If you want to gamble, no
Excellent menu selection. Our entree was cooked perfectly. Serena was our server and she was a very charming young lady . It was an anniversary celebration for us and we were not rushed at all. Would highly recommend.
Business response:
Skylar, Thank you for your kind words about your dining experience with us. We are very happy to hear that you chose to spend your anniversary with us and are happy to hear that Serena took such great care of you. We look forward to serving you again in the future!
The woman that checked us in to our table was downright mean. We asked to have a different table and she acted as if we just completely inconvenienced her night. We have had many positive experiences at this restaurant but not good to start that way.
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.2 star rating with 3,066 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is closed now. It will open at 4:30 p.m.