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Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
We shared the Date Nite special on Tuesday nights and it was awesome! Choice of appetizer, salad, entree, side and dessert. Huge portions, enough to take home and delish! $25 each. Highly recommend!
Business response:
Bobbi, We are so glad that you were able to come in and enjoy the Date Night Special! Thank you for taking the time to share your thoughts, we will be sure to pass this on to our team. We look forward to seeing you again soon!
We dined on a Sunday evening later in the night. Our table service was fair and the place was not very crowded at all, but the food was fantastic. Bar drinks were slow as was the overall table service because our server was handling a large party in a private room on the other side of the restaurant and had our table, also. Had our service been different, I would give this restaurant 5 stars based on the food we ate. Veal Parmesan was out of this world and enormous...Rigatoni Carbonara was wonderful and nicely mixed table si... read more
Business response:
Thank you for taking time to provide your feedback. We take each review personally and apologize that your experience at Portico did not meet our standards of service but we're happy to hear that you enjoyed your meal with us. We will provide this valuable feedback to our management team to improve for the future. We hope to serve you again soon!
The food was delicious and we paid about what I expected for the amount we got, compared to similar restaurants. I actually was surprised it wasn’t more. The burrata caprese salad was fantastic!
Business response:
We appreciate you taking time to provide feedback on your experience. We take each of these reviews to heart and overall are happy to hear that you enjoyed your meal, especially the burrata caprese salad. We hope to serve you again in the future!
The interaction with staff was excellent and welcoming from the time we checked in, to our waitress, and the manager stopping by to see if we were satisfied with our dinner. The food and service were outstanding, very generous portions. It was our first visit and we will return.
Business response:
Hi Carl, We are happy to hear that you enjoyed your first experience with us at Portico. Thank you so much for taking the time to leave us this amazing review. We take pride in our work at Portico and are happy to hear that it all paid off on your visit with us. We look forward to serving you again in the future!
As always, everything about our experience at Portico was excellent!
Business response:
Thank you so much for taking the time to leave us this amazing review. We take pride in our work at Portico and are happy to hear that it all paid off on your visit with us. We look forward to serving you again in the future!
great menu,local grown food ,very fresh service great,pasta dishes a must try wine list very good,prices very reasonable,aps good selection atmosphere very quiet with great decore tables and chairs are very comfortable
Business response:
Anthony, Thank you for taking the time to review your experience with us. We strive to provide excellent food and service while pairing it with a warm, comforting ambiance. Our team will be happy to know that all their hard work has paid off. We look forward to serving you again in the future!
Great food, good service. The lack of Fingerlakes Wines was unexpected. The drink costs were excessive. The octopus was awesome but the quantity (4 pcs., $17) was overpriced.
Business response:
Hello Paul, Thank you for taking time to provide feedback on your dining experience at Portico. We take all the reviews to heart and aim to continuously improve. We look forward to the opportunity to serve you again in the future!
One of the best steaks I've ever had! Definitely will go again.
Business response:
Dear Robert, Thank you for your review! We are so glad you had a wonderful visit at Portico and are happy to hear that you enjoyed your steak. We look forward to seeing you when you return!
Food was excellent as always. I felt the wine list was very pricey. The only option for more economical wines was by the glass.
Business response:
We appreciate you taking the time to provide feedback. We are happy to hear that the food was excellent and overall, hope that you enjoyed your time with us. We look forward to serving you again in the future.
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.2 star rating with 2,942 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is closed now. It will open at 4:30 p.m.