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Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
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Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
Food was excellent. Service was ok, not enough waitstaff to handle all diners efficiently.
Overall experience was good. I mentioned several times that it was my significant other’s birthday dinner. But staff forgot to do anything special. And her dinner was not to her liking and to the restaurant’s credit, it was deducted from the bill. Thanks for that. We will dine there again, because as I mentioned, it was overall very nice and I’m sure next time it’ll be great.
Service was VERY slow!! Seems as though there is not enough help. Waitress kept apologizing for slowness in getting food out.
Rhw calamari was the best we have ever had. NY strip was seasoned well - tender. Chicken Marsala was perfect!
Confusion with reservation - an annoying start introduction to evening/ occasion. Food was excellent. Beer and mixed drinks were sub-standard and limited choice. Limited choice of liqueurs (after dinner). Staff tried very hard, but "over keen and enthusiastic"; inadequately trained. ("invasive"). "Felt rushed". Given that it is the "flagship" restaurant - lacked finesse and style (table layout). Prices were reasonable.
We always have a great meal at Portico. The service and the wait staff are the best. The manager always comes over at the end and talks to us. One of our favorite places to go.
We had a very good dinner on Oct. 11, a very busy night, preceding a concert. Our waiter, Michael, was fantastic. He was able to juggle many things on a hectic night, and never skipped a beat. Meal was delicious. Only downside is the high price for a glass of wine. There should be a few house wines at a cheaper cost for those of us who are not connoisseurs.
Food was excellent as usual, we had two of the pasta dishes this time. Baked ziti and pasta Carbonara. Can't go wrong.
First time experience and we were very impressed. The appetizer, entree (Cod), and dessert all very tasty. The quality and quantity of food would please any palate. Our waiter was efficient, helpful and very personable. Thank you.
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.5 star rating with 2,531 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is closed now. It will open on Thursday at 4:30 p.m.