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Preferred Chevrolet Buick GMC

4.4

About this business

Location details

1701 S Beacon Blvd, Grand Haven, MI, 49417, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.42,583 reviews
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Ken W.'s profile image
Ken W. 
11 years ago

Great dealership If you looking for a New GM vehicle look at Preferred Buick - Chevy & GMC. I purchased a 2014 GMC Z71. Save yourself a few bucks stop by and see Mr. Derrick or Mr. Eric tell them Ken sent you.. They know how to put you in a New vehicle without breaking the bank. I shopped around a lot of dealerships in West Michigan. Preferred GMC gave me the best deal. Money is tight for everyone. So don't waste you gas shopping around like I did. Go to Preferred GMC you won't be sorry. Thanks for a great deal on my new GMC... read more

Business response:

Ken we are thrilled our team was able to help you buy a perfect car for the best price! We always strive to provide utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. It was a pleasure to serve you and we hope to do so again. Sincerely, The Preferred Chevrolet Buick GMC Team 

Kelly Brunink, a future repeat customer's profile image
Kelly Brunink, a future repeat customer 
11 years ago

A great buying experience Buying a car should always be this easy. I recently bought a 2007 Lincoln MKX from Preferred, and having Doc as my sales consultant made it fast and easy. The professionalism and courteous team helped out as well, namely Ben in the finance office, Brian Speck, who helped me get the best price, and Derrick, who helped while Doc was enjoying his day off. The vehicle is top notch, even for being 7 years old. Obviously, they take pride in their purchases of pre-owned cars, fully inspected for safety and... read more

Business response:

Kelly, your kind words took our breath away! We are so glad your recent visit was such a success! Congratulations on your purchase, please don't hesitate to reach out again in the future. Sincerely, The Preferred Chevrolet Buick GMC Team 

Hillis Family's profile image
Hillis Family 
11 years ago

Andrew Koss is fantastic! Andrew has taken fantastic care of us. Prompt, courteous and delivers as promised! We will be back...soon for the next new vehicle. Thank you! 

Business response:

Thank you for taking a moment to review your buying experience with Andrew! He works incredibly hard to exemplify the commitment to customer care and we are so thankful that your time with him was well spent. Please come visit us if you need anything else, be it service or sales. Sincerely, The Preferred Chevrolet Buick GMC Team 

Tom Crum's profile image
Tom Crum 
11 years ago

Great Selection Great slaes people Excellent sales staff. Easy to work with and they explain their product and offerings in a way that is easily understood. Not high pressure sales, very comfortable dealing with them. Jason is new and did an outstanding job handling our negotiations and needs. We financed with Preferred and this was also done very well. We will recommend Preferred to all our friends. 

Business response:

Tom, thank you for taking a moment to review your recent buying experience and for mentioning Jason. He works hard serving our customers and we are glad you appreciate his efforts. Please contact us or stop by for a visit if we can assist you with anything else. Sincerely, The Preferred Chevrolet Buick GMC Team 

Steven Decker's profile image
Steven Decker 
11 years ago

Fantastic Experience! Will recommend to everyone I had a fantastic experience working with Andrew Koss while purchasing my new to me Dodge Avenger. The last time I purchased a car was from a different dealer and I did not have a good experience. Andrew took VERY good care of me and made me feel comfortable from the very beginning. I love my car and I plan on sending all of my friends and family to see Andrew when they need a car. 

Business response:

Steven, thanks for giving us 5 stars in all categories and for mentioning Andrew. Customer satisfaction is our top priority and we are ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Sincerely, The Preferred Chevrolet Buick GMC Team 

TSundell's profile image
TSundell 
11 years ago

Great dealership Purchased a vehicle from Preferred in 2013 and then moved to Indiana. Husband and I wanted to trade our vehicle in and we started our process in Indiana. I was so frustrated with the pushy sales people that we came all the way back to Grand Haven to work with Ryan Myers again. I never have felt cheated,slighted, or pressured while working with Preferred and feel that Ryan truly cares about his customers. First class dealer and would recommend them to anyone. Thanks for another great car buying experience! 

Business response:

Thank you for the wonderful review! It is great to know that Ryan's excellent customer service has earned your continued patronage! please feel free to call or stop by if there is anything else we can do to help you! Sincerely, The Preferred Chevrolet Buick GMC Team 

TKO's profile image
TKO 
11 years ago

Make this your first stop. Keyword is listen. Have you ever felt in a conversation that when you are talking, the other person was only waiting for their next turn to speak, and not listening? Stop and ask for Dan Benham. Dan listened to my needs. He took notes. He did everything that I had asked for, and it started with him listening. When I drove my new GMC Sierra off the lot, I had a hard time not taking Dan with me. The selection of vehicles was amazing. The prices were extremely competitive. I enjoyed making my purchase... read more

Business response:

We are glad you didn't take Dan with you! He is definitely a great asset to our Sales Team and we are pleased to know you appreciate him too! Thank you for buying from us, it was a pleasure to serve you and we are looking forward to doing so again. Sincerely, The Preferred Chevrolet Buick GMC Team 

AJ's profile image
AJ 
11 years ago

Campbell Stephenson, the only car guy for us! Once again Campbell has wowed me, not only with his knowledge of the cars, but his professional and friendly attitude during the entire car buying experience. This even after we changed our minds on options for the 2014 Equinox LTZ back and forth...and back again. I refer everyone I know to Campbell because both of our car buying experiences have been excellent and are just the first of many more to come. To date our family has bought 10 vehicles from Campbell without one negativ... read more

Business response:

AJ, thank you so much for leaving such a great review and for mentioning Campbell. We are so pleased to know that his excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you! Sincerely, The Preferred Chevrolet Buick GMC Team 

Caleb's profile image
Caleb 
11 years ago

Friendly service, they make sure you leave happy I had a great experience with Preferred. They are friendly and Thurlow went out of his way to get me the right car that wasn't available nearby. 

Business response:

Caleb, thanks for reviewing your buying experience and for mentioning Thurlow! If there are any other automotive needs we can assist you with, please don't hesitate to call or stop by. Sincerely, The Preferred Chevrolet Buick GMC Team 

Frequently asked questions about Preferred Chevrolet Buick GMC

How is Preferred Chevrolet Buick GMC rated?

Preferred Chevrolet Buick GMC has a 4.4 star rating with 2,583 reviews. 

When is Preferred Chevrolet Buick GMC open?

Preferred Chevrolet Buick GMC is open now. It will close at 6:00 p.m.