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Preferred Chevrolet Buick GMC

4.4

About this business

Location details

1701 S Beacon Blvd, Grand Haven, MI, 49417, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.42,677 reviews
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Tom's profile image
Tom 
12 years ago

Great buying experience I got a 2011 GMC Acadia through this dealership and absolutely love the vehicle. I had a great salesperson in Derrick Conkle there who I would highly recommend contacting if you are in the market for a used vehicle. He is very personable and was very helpful in getting me into the vehicle I purchased. The whole experience was a very pleasurable one and I definitely will be going through Derrick and Preferred again when it's time for a new vehicle. Thank you Derrick and Preferred. 

Business response:

Tom, thank you for writing this great review and for mentioning Derrick. We will certainly share your kind words with him. Please contact us or stop by for a visit if you need any further assistance. Sincerely, The Preferred Chevrolet Buick GMC Team 

Lindsay's profile image
Lindsay 
12 years ago

Friendly service, great dealer Purchased specifically from Campbell Stephenson and incredibly pleased. Great color and interior - had a driver deliver the car from Grand Haven to Lansing. Will definitely buy from Cam again. 

Business response:

Lindsay, thank you for taking a moment to write this great review and for mentioning Campbell. He works hard to exemplify the commitment to customer care and we are so pleased to know your time with him was well spent. Please contact us or stop by for a visit if you need anything else, be it service or sales. Sincerely, The Preferred Chevrolet Buick GMC Team 

Amy's profile image
Amy 
12 years ago

Great Sales Person - Campbell Stephenson Campbell went above and beyond to make my buying experience a great one. He picked me up at my house so I wouldn't have to figure out how to get my old car home. Walked me through all the new electronics on my new GMC Acadia. Set up my On-Star. He called me after a few days to see if I had any questions about my new vehicle. He made my new car buying experience a great one. 

Business response:

Amy, thank you for sharing your experience with us! Campbell is a great asset to our team and we are thrilled to know you appreciate his efforts. Please feel free to reach out to us with any questions or future automotive needs, as we are always here to help. Sincerely, The Preferred Chevrolet Buick GMC Team 

Richard's profile image
Richard 
12 years ago

Quick & friendly service. Very thorough. Pleased~! My car was running cold, so they investigated the problem and fixed it that day. They worked right up until closing to finish my car so I could have it back sooner. They were very friendly, quick service, and explained everything thoroughly. Very pleased~!! 

Business response:

Richard, thank you for reviewing your recent service experience and for giving us 5 stars! We are pleased to hear our service team was able to help and provide an overall great experience. Please contact us or stop by for a visit again if you need any further assistance. Sincerely, The Preferred Chevrolet Buick GMC Team 

Joe Shelton's profile image
Joe Shelton 
12 years ago

Joe Shelton I have purchases many new cars and Preferred has been the best for the sales process and service. They are #1. 

Business response:

Joe, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Preferred Chevrolet Buick GMC Team 

sev97's profile image
sev97 
12 years ago

Preferred GM Waiting area and check out could be improved. I heard that renovation is being planned. This may help. Peter Robinson provided excellent representation for your dealership. Bobby Best was very personable and customer oriented. I would give both individuals an "excellent". 

Business response:

Thank you for taking a moment to review your service experience. We aim to provide time-efficient and exceptional service for our guests are we are proud that this was received during your time spent with us. Sincerely, The Preferred Chevrolet Buick GMC Team 

Ken's profile image
Ken 
12 years ago

Great service The Service dept was very friendly and helpful. I had a probem with my truck and they got me right in and were quick on the repair. They offere to take me someplace if I needed to go, I just stayed at the dealership was just easier with the type of repair being done. 

Business response:

Ken, thanks for taking a moment to write this great review for us! We will certainly share your feedback with our Service Team. Please contact us or stop by for a visit again if you need any further assistance. Sincerely, The Preferred Chevrolet Buick GMC Team 

tryder's profile image
tryder 
12 years ago

enjoyable I sat in the waiting room and watched the news with out screaming kids it was nice. 

Business response:

We are thrilled you enjoyed your last visit at our dealership. Please stop by again if there is anything you need, be it in service or sales, as we are always here to help. Sincerely, The Preferred Chevrolet Buick GMC Team 

Gordo's profile image
Gordo 
13 years ago

Nice place to do business. Clean and friendly. I drove 360 miles to purchase my vehicle and everything went very smooth. Very friendly staff. 

Business response:

Thank you so much for the kind review! If you every need anything even though you are a bit away please let us know! From all your friends at Preferred Buick GMC 

Frequently asked questions about Preferred Chevrolet Buick GMC

How is Preferred Chevrolet Buick GMC rated?

Preferred Chevrolet Buick GMC has a 4.4 star rating with 2,677 reviews. 

When is Preferred Chevrolet Buick GMC open?

Preferred Chevrolet Buick GMC is closed now. It will open tomorrow at 9:00 a.m.