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Preferred Chevrolet Buick GMC
- Car Dealers
- Grand Haven, MI
About this business
Location details
1701 S Beacon Blvd, Grand Haven, MI, 49417, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Mike Heater in sales was really great, you should try to Mike Heater in sales was really great, you should try to see him. Sales manager was dumb and unhelpful and finance guy was pushy but friendly and experienced
On October 24, 2024, I had new rear brakes installed and On October 24, 2024, I had new rear brakes installed and during the installation they determined I needed a new rear axle seal and rear carrier bearings. The entire bill came to $1,830. I have driven my vehicle 2300 miles and took my truck to another facility to replace the front brakes. In the process, the service rep at the new facility determined I needed to replace the rear brakes as well due to warped rotors (they are sending picture of the same). Of course, Prefe... read more
On October 24, 2024, I had new rear brakes installed and On October 24, 2024, I had new rear brakes installed and during the installation they determined I needed a new rear axle seal and rear carrier bearings. The entire bill came to $1,830. I have driven my vehicle 2300 miles and took my truck to another facility to replace the front brakes. In the process, the service rep at the new facility determined I needed to replace the rear brakes as well due to warped rotors (they are sending picture of the same). Of course, Prefe... read more
Mark was unable to recall the warranty paperwork that was Mark was unable to recall the warranty paperwork that was shown to him twice and discussed a third time. He lectured my son on returning calls when he himself sent messages to the wrong phone number. Mark could not find the repair that done 14 months previously and had us back in the shop for the same issue; he conveniently list the paperwork showing this repair. Fixing a knock sensor took 5 business days. Had to return car as Mark wrote up the bill wrong leaving off ... read more
Mark was unable to recall the warranty paperwork that was Mark was unable to recall the warranty paperwork that was shown to him twice and discussed a third time. He lectured my son on returning calls when he himself sent messages to the wrong phone number. Mark could not find the repair that done 14 months previously and had us back in the shop for the same issue; he conveniently list the paperwork showing this repair. Fixing a knock sensor took 5 business days. Had to return car as Mark wrote up the bill wrong leaving off ... read more
Sold us an absolute lemon. Sold us an absolute lemon. Bought a 2016 Acadia for a decent price that was in-line with other area dealerships. 3 months later the entire exhaust system needs replacement at a price of $9000. Certified mechanic at the dealership said its pretty clear the exhaust system is shot from the vehicle sitting for a long period of time with inadequate maintenance when vehicle was brought out for driving again.
Sold us an absolute lemon. Sold us an absolute lemon. Bought a 2016 Acadia for a decent price that was in-line with other area dealerships. 3 months later the entire exhaust system needs replacement at a price of $9000. Certified mechanic at the dealership said its pretty clear the exhaust system is shot from the vehicle sitting for a long period of time with inadequate maintenance when vehicle was brought out for driving again.
Poor service repair I brought in my car because it was shaking. They ordered a new axel shaft and said I would have it back later that same day. I did not get my car back for 3 days and they didn't have any rentals available which is why I would give this experience 2 stars. Also, when I got my car back, there was oil on the ceiling that wasn't there before.
Poor service repair I brought in my car because it was shaking. They ordered a new axel shaft and said I would have it back later that same day. I did not get my car back for 3 days and they didn't have any rentals available which is why I would give this experience 2 stars. Also, when I got my car back, there was oil on the ceiling that wasn't there before.
Frequently asked questions about Preferred Chevrolet Buick GMC
How is Preferred Chevrolet Buick GMC rated?
Preferred Chevrolet Buick GMC has a 4.4 star rating with 3,025 reviews.
When is Preferred Chevrolet Buick GMC open?
Preferred Chevrolet Buick GMC is closed now. It will open on Monday at 9:00 a.m.