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Premier Roofing Company
- Roofing
- Cary, NC
About this business
Location details
15300 Weston Pkwy 106 -, #107, Cary, NC, 27513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Premier Roofing in Des Moines did a wonderful job! My roof looks great, and they helped me through the entire insurance process.
Business response:
Hi there, we are pleased to hear that you had a positive experience with our team. Thank you for taking the time to provide us with your feedback. Enjoy your new roof!
Premier roofing just completed my roof. It was a process we started back in the summer of 2022. I asked that work not start until spring of 2023. **** with Premier was very knowledgeable and understanding and saw the whole process through to completion on my timeline. He managed the whole process from end to end.
Business response:
We appreciate your positive feedback about your experience. We take pride in serving our customers and hope you enjoy your new roof!
Premier Roofing just did a fantastic job installing my new Solar roof on my home. Despite being a very complex roofing project with brand new nailable solar shingles they were able to complete it in only 2.5 days. They had great attention to detail with all of the flashings and even neatly stacked the leftover material in my garage. Great people and great workmanship!
Business response:
Thank you for taking the time to write us a review. We are pleased to hear that our team made your experience pleasant. Enjoy your new roof!
**** was great to work with; responsive, helpful and knowledgeable. Highly recommend working with ****!
Business response:
We appreciate your positive feedback about your experience. We take pride in serving our customers and hope you enjoy your new roof!
Following an unexpected hailstorm, **** ********** contacted us in person and discussed the services we needed and that Premier would perform. We were delighted to find out Premier would not only replace the roof, they would arrange for gutter replacement, paint, and window repairs. We did not have to do anything. More importantly, **** worked directly with our insurance adjuster and only collected the funds after the insurance company paid us. We would not hesitate to use Premier, again.
Business response:
We greatly appreciate your trust in Premier for your hailstorm damage. Thank you for highlighting our comprehensive service and insurance coordination process.
**** ********** and his team at Premier roofing were excellent to work with. Quick responses and extremely easy going when it came to meetings and getting our roof replaced. Would recommend them to anyone!
Business response:
We are absolutely thrilled to hear about your excellent experience with our team! Thank you for recommending Premier Roofing Company.
Lied to, they are not local. They are a ********** Everything was a hassle & now they are threatening to put late ************** on my property for the balance of $758.44 that they said I received from insurance when only $579 was approved. I sent in a check for $559, minus $20, as they had charged me $54 to remove my satellite dish but I did not have it put back on. It came back from the Denver office undeliverable. The manager ******* Null was suppose to call & pick it up but no call. This roof job was suppose to be $9700 ... read more
Business response:
Hey there. We are so sorry for any inconvenience you have experienced and appreciate you alerting us with this review. I want to ensure you, we are a local company. We have fourteen branches across the united states that specifically cater to their communities. We've taken this feedback to the local team to ensure they reach out to assist you with answering any questions you may have about billing or your insurance. Thanks, and we hope you have a good day!
Used Premier Roofing to replace our roof in 2022. We had roof damage following the July 2024 storm that rolled through Omaha. Spent over 3 months calling Premier to get them to look at our roof since we had a warranty. Was told multiple times they would come out, but not once did they show up. Left message after message trying to get them to honor the warranty that they used as a selling point to no avail. This company is not trustworthy. STAY AWAY FROM PREMIER ROOFING!
Business response:
We apologize for any inconvenience you have experienced and appreciate you alerting us with this review. We have connected with our local team and they have reached out to you to discuss your warranty and how to assist you moving forward. We look forward to assisting you with your roof and thank you for being our customer.
Absolute dumpster of a company. Do not hire them for anything. They have done nothing but lie to my family about everything from installation dates to billing. You name it, and they are shady about it. Now they are threatening to put a lien on my house? There are good companies, and then there is this laughable excuse of a roofing company that uses predatory tactics to scare you. Stay as far away as you can. 0 out of infinite stars.
Business response:
We are so sorry to hear that your experience with us was less than satisfactory. We take customer satisfaction seriously and strive to provide concise and transparent communication throughout the reroofing process. After looking into your job, it appears we were able to assist you with all outstanding issues to your satisfaction. Again, we apologize for any frustrations you may have experienced and hope you enjoy the new roof!
Frequently asked questions about Premier Roofing Company
How is Premier Roofing Company rated?
Premier Roofing Company has a 3.9 star rating with 93 reviews.
When is Premier Roofing Company open?
Premier Roofing Company is open now. It will close at 6:00 p.m.