This profile has been claimed by the business owner or representative.
Prisma Health Urgent Care - Columbia - Forest Acres
- Urgent Care
- Columbia, SC
About this business
Location details
2220 N Beltline Blvd, Columbia, SC, 29204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Quick friendly in and out visit
Everyone was friendly and efficient. I appreciated their care and referral to a specialist.
Really long wait.
Business response:
Thank you for sharing this feedback. We understand how important timeliness is and are actively reviewing our processes.
Pros: staff was prompt and professional while i was being examined Cons: prescription order was mixed up and when pharmacy tried to get it corrected by the Prisma urgent care branch i went to, nobody contacted them back. I ended up not getting it filled at all because it was time sensitive
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.prismahealthurgentcare.org/about/contact.
My daughter is a medically complex pediatric patient with a history that makes obtaining an accurate urine culture particularly important. At the time of her visit, we were specifically advised that her urine specimen had been sent for culture and that the results should be available within approximately 24 hours. We were told that the culture would help determine whether the antibiotic she was started on was appropriate for the bacteria present. I placed a follow-up call to obtain the culture results and was initially advis... read more
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.prismahealthurgentcare.org/about/contact.
I waited 30 minutes past my appointment time for them to transfer me to another location because “they only had one provider”. I drive across town to the other location, all for the employees to say “I don’t know why they sent you here; we have 7 people ahead of you.” So then I drive back to the original location. I’ve never had a good experience with prisma urgent care! Last visit, I waited an hour and a half after getting called back. They told me “I was forgotten about”
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.prismahealthurgentcare.org/about/contact.
scared be to death CHF bad ECG
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.prismahealthurgentcare.org/about/contact.
I call before hand to make sure I could get an x ray. I was told I could. When I should up I was taken back within 10 minutes. Waited for about an hour and then ya nurse came in telling me g me the xray technician had left.
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.prismahealthurgentcare.org/about/contact.
Very Professional staff. Thus location is always my first choice if I need urgent care.
Frequently asked questions about Prisma Health Urgent Care - Columbia - Forest Acres
How is Prisma Health Urgent Care - Columbia - Forest Acres rated?
Prisma Health Urgent Care - Columbia - Forest Acres has a 4.6 star rating with 1,505 reviews.
When is Prisma Health Urgent Care - Columbia - Forest Acres open?
Prisma Health Urgent Care - Columbia - Forest Acres is open now. It will close at 8:00 p.m.