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Prisma Health Urgent Care - Columbia - Forest Acres
- Urgent Care
- Columbia, SC
About this business
Location details
2220 N Beltline Blvd, Columbia, SC, 29204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Everyone was nice. Very efficient . Not really so from visit in February and thought about not using again but did anyway. All good today for the most part!
I was very impressed with the entire process. Everyone was very nice and the nurse practitioner provided me attention to everything that was going on. I will recommend this facility because of such great care and staff.
Fast precise and friendly service didn’t feel rushed
Fast and efficient!
Quick friendly in and out visit
Everyone was friendly and efficient. I appreciated their care and referral to a specialist.
Staff were nice but not attentive. Doctor came into room and stayed maybe 3 minutes. Said my Covid results came back negative, so I asked about the flu and strep test. She didn’t even know they swabbed me for those. Said she’d be back and never came back. Thanks to MyChart I was able to see I texted positive for Flu A. No one mentioned it. I had to ask about it myself. Very unprofessional: felt like my concerns weren’t taken seriously. I know they see patients all day. But time and care should be spend with each one. Especia... read more
Business response:
We’re sorry this situation did not reflect the warmth and respect we strive for. We’ll review this feedback to ensure continued improvement. Please contact us at https://www.prismahealthurgentcare.org/about/contact.
Total $149 for 30 min visit. Called prior to visiting to see if drop-ins were welcome or if an appt is required, response from staff was short and not helpful. Once there, check in was short and unwelcoming. Staff who took my vitals was the first kind/welcoming encounter, and I had no issues with the NP S.Hawkins on site as she was also very kind and helpful. However, the nurse that came at the end just entered abruptly, left the door wide open, held out my papers and said goodbye. She didn’t ask if I had any questions, or ... read more
Business response:
We’re sorry this situation did not reflect the warmth and respect we strive for. We’ll review this feedback to ensure continued improvement. Please contact us at https://www.prismahealthurgentcare.org/about/contact.
Got called back right away but got forgotten about and ended up sitting 1 hour and 20 minutes before deciding to leave.
Business response:
Thank you for sharing your feedback and we're sorry about the long wait time. We appreciate you bringing this to our attention and will share your comments with our leadership team. If you’d like to share more, please reach out to the practice directly.
Frequently asked questions about Prisma Health Urgent Care - Columbia - Forest Acres
How is Prisma Health Urgent Care - Columbia - Forest Acres rated?
Prisma Health Urgent Care - Columbia - Forest Acres has a 4.7 star rating with 1,057 reviews.
When is Prisma Health Urgent Care - Columbia - Forest Acres open?
Prisma Health Urgent Care - Columbia - Forest Acres is closed now. It will open tomorrow at 8:00 a.m.