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Prisma Health Urgent Care - Scuffletown
- Urgent Care
- Simpsonville, SC
About this business
Location details
300 Scuffletown Rd, Simpsonville, SC, 29681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
From start to fish, the appointment was great.
Everything. Took me straight in. Dr was kind and professional.
Brought my 16 yr old in for a concussion after a car accident. Dr Norris was dismissive. Never noted she had a headache, never noted she was nauseous, never examined her eyes. She was not advised on proper care despite her presenting these symptoms. Took an x-ray of her neck and told her to ice it. Never even asked about what she does day to day or the fact she’s in sports. Currently on our way to the ER because diagnosing a concussion is out of Dr. Norris’s wheel house.
Business response:
Thank you for letting us know. We’re committed to ensuring everyone feels welcomed and respected. Please reach out at https://www.prismahealthurgentcare.org/about/contact if you’d like to discuss further.
Came in to address early signs of obvious sickness after my wife was diagnosed with an upper respiratory infection just days earlier. I was essentially told there was nothing that could be done and to take over the counter medication. Overnight, I have gotten 10x worse to the point where the body aches have made it hard to get dressed and leave the house. I called very early this morning to schedule a call back from a physician to see about actually prescribing me some medication to address the worsening symptoms. Once 5pm r... read more
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.prismahealthurgentcare.org/about/contact.
After waiting an hour to be seen by the doctor, - Not a very professional approach. Must have misdiagnosed, because putting ice on the area as she had prescribed, caused severe pain and cramping. I am currently at the ER for better care.
Business response:
Thank you for sharing this feedback. We understand how important timeliness is and are actively reviewing our processes.
They are very friendly and they did a good services.
Efficient, respectful and knowledgeable
Efficient friendly and respectful
Prisma Health has teamed up with Wellstreet. With their collaboration they have collectively decided to reduce the services offered to patients coming to urgent cares in the area. The urgent cares were an extension of the ER, which allowed them to take care of patients with minor issues. Starting September 1, 2023 our urgent care offices in Greer, Simpsonville, Verdae and Powdersville will no longer have quality registered nurses. The staff will be mostly medical assistants, which greatly limits the quality of care provided ... read more
Frequently asked questions about Prisma Health Urgent Care - Scuffletown
How is Prisma Health Urgent Care - Scuffletown rated?
Prisma Health Urgent Care - Scuffletown has a 4.6 star rating with 1,897 reviews.
When is Prisma Health Urgent Care - Scuffletown open?
Prisma Health Urgent Care - Scuffletown is open now. It will close at 8:00 p.m.