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Prisma Health Urgent Care - Virtual
- Other
About this business
Location details
29611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Other than connection issues the appointment was prompt and concise. Thank you
Business response:
Thank you for the 5-star review, Kathryn. We value your feedback.
Doc was fabulous! Website and login needs some work on copay and connection to video. Would definitely use this in future.
Business response:
Jill, thank you for taking a moment to rate us. We hope you are doing well!
Easy to use, doctor was nice and knowledgeable, got meds I needed
Business response:
Thank you for sharing your experience, Lacey. Please reach out to us if there is anything else we can do for you.
It was nice to have a virtual option. Not having to get dressed and come in to wait in a lobby, when you don't feel good and you know the doctor doesn't need vitals or toughing to help you was great. However, this is not a higher rating because the technology was lacking. My appointmentwaa at 10:40am. It took several attempts for the Dr. to link due to no volume. He finally had to call my husband's phone to talk to me and then view my issue from my cell. Not very efficient.
Business response:
Hi Marilee. Thank you for taking the time to offer feedback on your recent virtual visit. I apologize for the technology not being great at this time. I have notified the management team and they are doing everything in their power to optimize the patient experience for future visits. If there is anything else that I can assist you with, please let me know. I can be reached at 678.528.9918. Have a great day!
The doctor was pleasant, friendly, and knowledgeable. He listened to my concerns and was very reassuring.
Business response:
Hi Sabrina. Thank you for taking the time to offer feedback on your recent visit. I hope you are doing well!
Quick and efficient. Prescription was immediately sent to my pharmacy so I could pick up my antibiotics rather quickly. Only downside is that I had to wait over 10 minutes for the doctor to join the call.
Business response:
Thank you for sharing your experience, Eva. Please reach out to us if there is anything else we can do for you.
First time doing a virtual appointment and it was a great experience. Loved being able to have issue addressed quickly online. Well done.
Business response:
Thank you for the 5-star review, Dave. We value your feedback.
Dr was an hour late to logging into the appointment. Otherwise the process was quick and easy to get my prescription for pink eye, and on a holiday nontheless
Business response:
Hi Ken. Thank you for taking the time to reach out to us regarding your experience. I am very sorry about your wait time during your last visit. I have notified the management team and they are doing everything in their power to find a way to decrease wait times for future visits. Please let us know if there is anything else that we can assist you with. Have a great day!
I did virtual Doc, and it was amazing!
Business response:
Thank you for sharing your experience, Christine. Please reach out to us if there is anything else we can do for you.
Frequently asked questions about Prisma Health Urgent Care - Virtual
How is Prisma Health Urgent Care - Virtual rated?
Prisma Health Urgent Care - Virtual has a 4.9 star rating with 1,369 reviews.
When is Prisma Health Urgent Care - Virtual open?
Prisma Health Urgent Care - Virtual is closed now. It will open on Monday at 9:00 a.m.