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Prisma Health Urgent Care - Virtual

4.8
  • Urgent Care

About this business

HealthcareDoctorsUrgent CareWalk-in Clinics

Location details

29611, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.82,542 reviews
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Diane K.'s profile image
Diane K. 
2 weeks ago

I spoke with Tracy today, an excellent customer representative. She treated me with respect and kindness, and she answered all of my questions with genuine care. I truly appreciated the way she helped me, and because of her support, I was able to see a doctor. Thank You, Tracy. 

Business response:

Your feedback made our day. We’re grateful you took the time to share your thoughts. 

Amber C.'s profile image
Amber C. 
2 weeks ago

Very informative and on time. Everyone was friendly. The PA also helped with my concerns! 

Business response:

Thank you for your kind words! We appreciate you taking the time to share positive feedback. 

Erin S.'s profile image
Erin S. 
3 weeks ago

Tracy called to make sure they had all my information prior to my virtual appointment. She was extremely kind, empathetic and helpful. You could tell she knew her job very well, but still cared about the patients even though she was just speaking to me over the phone. She also provided me with detailed instructions which left me with no questions or concerns about how the process would go. When I logged on to the virtual appointment, which went seamlessly, I met Helen. She was very timely, early in fact, and she too was kin... read more

Business response:

Thank you for your thoughtful message. We’re glad to know your feedback reflects the welcoming environment we strive to create. 

Kristin W.'s profile image
Kristin W. 
3 weeks ago

Holly and Tracy were wonderful, Holly listened to my concerns, ordered medication to help stop my migraine from getting worse. Tracy helped with getting the VA authorization. I appreciated both of them being kind and knowledgeable 

Business response:

We appreciate your positive feedback. It’s wonderful to know our efforts are making a difference. 

Sarah S.'s profile image
Sarah S. 
3 weeks ago

Listened and informed. greatly appreciated! 

Business response:

Your feedback brightened our day. Thank you for taking the time to share your thoughts and support. 

Danielle L.'s profile image
Danielle L. 
3 weeks ago

I never have anything but a wonderful experience with Prisma! Tracy was fantastic! 

Business response:

We truly appreciate this feedback. Hearing positive comments like yours motivates our team to keep improving. 

Bree S.'s profile image
Bree S. 
3 weeks ago

Great. Very friendly 

Business response:

Thank you for the kind words. We appreciate hearing that our efforts are making a difference. 

Ainslie H.'s profile image
Ainslie H. 
3 weeks ago

You guys are always so great and accommodating. We really appreciate your help! You make it quick and easy! Thank you! 

Business response:

We’re grateful you left such encouraging feedback. Creating a welcoming environment is always our goal. 

Lora O.'s profile image
Lora O. 
3 weeks ago

It was quick and efficient. I did receive the help I needed. 

Business response:

We appreciate your thoughtful message. Thank you for taking the time to share it with us. 

Frequently asked questions about Prisma Health Urgent Care - Virtual

How is Prisma Health Urgent Care - Virtual rated?

Prisma Health Urgent Care - Virtual has a 4.8 star rating with 2,542 reviews. 

When is Prisma Health Urgent Care - Virtual open?

Prisma Health Urgent Care - Virtual is closed now. It will open at 8:00 a.m.