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Professional Leasing & Real Estate Services

3.4

About this business

Location details

7227 N University St, Peoria, IL, 61614, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.4186 reviews
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Stephen 
7 months ago

Don't rent here. Overpriced, poorly run, maintained and just gross. 

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Tori 
7 months ago

Bad, just bad. Rude, incompetent. If you want heat or air-conditioning you won't get them here. Seriously, they will not fix either and you will go months without either as my 80 yr old father has experienced year after year. He does not want to have to move and us too nice for his own good. But I called about broken air-conditioning last summer and still not fixed. They told me to ",open my windows" $1200 a month. Disgusting. Last time I write a review the slumlord Tamara looked me up and called me at my place if work to bi... read more

Business response:

Hi Julia, not sure why you’re using Tori, Warren and Stephen… last October 2nd you called in the work order for your AC, on October 3rd a repair technician repaired your AC unit. Appears you called in the AC issue on 3/18/25. The work order is open and we will send a person to check it out when weather permits. Temps do have to maintain above 65 to avoid potential damage to the system.  

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Stephen 
a year ago

I rented an apartment through PLS and really like the apartment itself, on this inside. But that is where the positives end. The grounds are not taken care of at all and for nice apartments they put zero effort into general maintenance. This past summer three of my neighbors went without A/C for weeks at a time which makes me uneasy. It is concerning to me how many neighbors that II have spoken with that have had negative feedback about their experience with PLS.  

Tori's profile image
Tori 
a year ago

If I could give less than one star I would. I have a laundry list of complaints about time living in a PLS property. Fortunately my time under their terrible management is almost done and I would not ever consider living in any of their properties. I have talked to countless neighbors who would agree, this is not a good company to rent from 

Warren's profile image
Warren 
a year ago

Don't rent from this "company" if you want to live comfortably. They don't take care of their apartments, are rude to deal with and I have had a very unpleasant experience living on their property. If you look at their webpage you will see that a lot of people agree 

Julia S.'s profile image
Julia S. 
a year ago

Dint rent here unless you want rude staff, issues that are not addressed, maintenance issues not resolved and then BS written in response to your review. Nice apartment run by slum lords. My A/C doesn't work and I was told that legally if I can open a window and have a fan then they don't have to do anything about it. And they won't . I didn't have A/C for I we a mint last summer and but they claim everything is addressed. They don't plow, fix your A/C, sweep the steps, do any general maintenance on the grounds and they are ... read more

Julia S.'s profile image
Julia S. 
a year ago

I wrote a review earlier which Tamera over at PLS did not like. So she called me, was rude, threatening and still refuses to help with my maintenance concern. I got a response on my review that was full of lies. So in addition to my first review, my problem still persists, they will still not address the issue and now they are lying in response to my review.  

Business response:

Hi Julia, actually the HVAC technician was in the unit today and made repairs. I would be happy to share that with you, but since you are an unauthorized person I will send to the actual person residing there. In addition, I was actually very nice to you and you were very rude and hung up on me… yet, I still resolved the issue because that is how a professional handles a situation. Have a pleasant evening.  

Julia S.'s profile image
Julia S. 
a year ago

The worst leasing experience/apartment living experience I have ever seen. Also the most expensive. Landlord does nothing, you can not expect to have A/C, heat, plowed driveways or any other issue listened to or addressed, let alone fixed. If you look at their webpage you can see my whole review with details along with a bunch of other unsatisfied tenants saying the same thing. Rent somewhere else, thank me later 

Business response:

Hi Julia, this is your 3rd one star review today, it appears we are living rent free in your head today! When you actually apply and become a resident then pherhaps we can talk, in the meantime we will follow up with your father when he returns from holiday. Considering he has been a resident for many years, we must be doing something right ;)  

Frequently asked questions about Professional Leasing & Real Estate Services

How is Professional Leasing & Real Estate Services rated?

Professional Leasing & Real Estate Services has a 3.4 star rating with 186 reviews. 

When is Professional Leasing & Real Estate Services open?

Professional Leasing & Real Estate Services is closed now. It will open on Monday at 8:30 a.m.