Had a wonderful experience with Fernando Olivieira was very helpful for everything i needed also a great company to rent from
Writing this review to thank Luz Cruz, Account Manager for her outstanding customer service and timely assistance with resolving a utilities fee that I was unable to resolve using the 1-800 customer service number. She was assigned the case, promptly reached out to me, understood my issue, and resolved in less than 24 hours. She is a perfect example of the kind of employee that shines a light on Progress Residential.
Luz went above and beyond to assist resolving an issue we had.
Luz Cruz helped me so graciously and effortlessly as always when I have any questions about my account. She is patient and extremely brilliant when it comes to numbers and her job in its entirety. She has helped me multiple times when I have been in a bind and I am terrible at numbers but she has a way of explaining and doing everything with such ease. My favorite human to contact and always responds quickly. Luz, I can’t thank you enough for all you do for my family and I as residents of progress residential.
Maryann Chapm... read more
MS LUZ CRUZ IS THE BEST. SHE HELPED ME WITH A SITUATION THAT HAD ME FRUSTRATED. I FELT UNDEFEATED BUT MS LUZ IS ALWAYS AVAILABLE TO ASSIST WHEN IN NEED. I AM VERY HAPPY WITH THE ASSISTANCE THAT THEY PROVIDED ME IN A REALIABLE TIME FRAME. THANK YOU PROGRESS
I am very pleased with the fast & willing services that Luz Cruz provided me with ! She gave fast & efficient service , she answered all my questions, & helped me solve my issue! She’s the best I appreciate her kindly !’
I had a prescribed/handed over debt that I wanted to settle but the credit provider said they sold the debt but I couldn’t get hold of the lawyers where the debt was sold to. I filed for bankruptcy 3 months ago and we also wanted to move to Denver by December therefore we needed an urgent help fixing our credit. Well I sort for help online and I read quite a lot of good reviews about a credit guy called Ace Cyber Group. I contacted Ace for credit help. We got started and after a couple of days, Ace Cyber Group cleared the de... read more
I was unable to refinanced my home due to my bad credit report that gave me restless mind I had to send my family to stay with my sister, while I look for solution to my problems. I had late payment bankruptcy student loans tax liens some collections, 3 closed accounts and lot of inquires all these toke me time to work on but when I got in touch with TROVIANCREDITREPAIR@GMAIL.COM 505 926 3648 from an old friend of mine they did a marvelous work on my credit I couldn’t believe it until I got a mail from Experian regarding cha... read more
I’ve been with progress for over a year now! The customer service, prompt response times are amazing! Luz Cruz is the very best!
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