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Progress Residential

4.2

About this business

Location details

5601 Powerline Road, Suite 100, Fort Lauderdale, FL, 33309, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.21,093 reviews
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Maria H.'s profile image
Maria H. 
6 years ago

To whom it may concern: People are used to always complain when they don’t like the way there treated, but they never say when one receives and excellent service. I had the pleasure of meeting Mrs. Luz Cruz from the plantation office. I had never had anyone treating me the way she did. She worked with me nonstop until she was able to fix the problem and explained to me step by step what i needed to do. Her professionalism goes far and beyond. This woman went overboard for me. Exactly the way every customer should me treate... read more

Business response:

Maria, thank you so much for taking the time to share this feedback with us! We're thrilled to hear about the great experience you had with Luz and that she did such a great job assisting you. We appreciate you letting us know! If you ever have any questions or concerns, please feel free to reach out to me at richm@progressresidential.com. Thanks again, and have a wonderful day! —Rich M. 

Jessica L.'s profile image
Jessica L. 
6 years ago

Thank you Sultana for your excellent customer service and communication skills! 

Business response:

Thank you for the review, Jessica! We're very happy to hear that you had a great experience with Sultana. If you ever have any questions or concerns, please feel free to reach out to me at richm@progressresidential.com. Thanks again, and have a wonderful day! —Rich M. 

Bette N.'s profile image
Bette N. 
6 years ago

I would first like to start off this review by saying that was progress we had an issue not with progress themselves but with the HOA do I need to go any further if you're familiar with HOAs then you would know what I'm referring to now that everything is behind us I have to say that progress has really stepped up and taken care of this family in the most comfortable and professional way that I could possibly Express Thanks to Rosemarie Marquez my realtor through progress has been absolutely awesome she's as if she's like my... read more

Business response:

Thank you for the wonderful review, Bette! We're very sorry to hear about the issues you've had with your HOA, but we're glad to know that Rosemarie and the rest of the team have taken great care of you. We count ourselves lucky to call you a resident! Please don't hesitate to reach out to me at richm@progressresidential.com if you ever have any questions or concerns. Thanks for stopping by, and have a great day! —Rich M. 

Jorge O.'s profile image
Jorge O. 
a year ago

They are the worst still haven't fixed anything on the property contacted a lawyer and the city to file a suit maybe instead of just collecting rent they will consider fixing around the property city inspectors are finally coming progress residential is going to get what they deserve  

Eric C.'s profile image
Eric C. 
a year ago

Do not go there they tried to scam us to pay by western union money orders they took our deposit and heard 0 reported to Ftc and local law enforcement  

Steven S.'s profile image
Steven S. 
a year ago

Live in a box before signing any lease with them , talk about random charges. And fees make you wonder do they care about tenants or just squeezing you out of everything you have and not to mention they're always trying their best to keep every dime of your deposit. Scammer and thieves  

Suzan's profile image
Suzan 
2 years ago

Luz Cruz .....Your Awesome And Such a Great help... I Thank God he allowed you to be a big help to my family and I..You made things much easy for us when it all seem fustrated.. 

Suzan's profile image
Suzan 
2 years ago

Ms/Mrs.Luz Cruz... such an Amazing help..We had an issue and once she took over the case she got it done with no Hesitations and took care of us as if we were her family.Anytime I reached out to her she responded right away.When it comes to Customer Service we need more people like her..Thank you Once again.God bless ur heart and continue the Great work! 

Sandrea B.'s profile image
Sandrea B. 
3 years ago

Luz Cruz is the BEST when I tell y'all she's been my go to person for the last 3 1/2 years I mean that she's very knowledgeable and there hasn't been a time that I've reached out to her and she hasn't gotten back to me in sufficient enough time rather it's phone, text, emails etc. That's my girl foreverrrr if you have any questions, concerns, or even problems she will help and if she can't she's definitely gonna direct you in the right place and or people when I tell you if I can give her a promotion I would LUZ CRUZ is amaz... read more

Frequently asked questions about Progress Residential

How is Progress Residential rated?

Progress Residential has a 4.2 star rating with 1,093 reviews. 

When is Progress Residential open?

Progress Residential is closed now. It will open on Monday at 8:00 a.m.