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Progress Residential
- Real Estate
- Peoria, AZ
About this business
Location details
14100 N. 83rd Ave, Suite 160, Peoria, AZ, 85381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Stay away! These people are crooks they will rob you of your security deposits they never answer customer requests they never fix anything wrong with their houses and there’s thousands of people out there that are petition against them. Do yourself a favor and check the reviews and you’ll find that a lot of news channels are cracking down on them and a lot of people in law-enforcement agencies are cracking down on them stay away
If you can beat it do whatever you can to not rent from this company. It is currently 113° out and they’re telling me they don’t have anyone available to look at my AC and I can’t call anyone to look at it. 0 Stars
Business response:
Hi there, I am sorry to hear that you are without AC and having additional issues in getting this properly resolved. I would like to help. If you could, please email me directly at keenanb@progressresidential.com with the lease holder's full name and address. Thanks and I look forward to speaking with you soon. -Keenan B.
Paying rent is a responsibility but being SCAMED AND ROBBED is a serious issue. Not only you have to pay a monthly rent but also their ridiculous "FEES" and "Violations" like if it was a business to scam easily now. Waiting for my lease to be over and pass this horrible chapter. PS. I'm not Santa Claus to be giving you guys free cash every month! Karma is a B. Don't delete this message because it'll go viral.
Worst customer service I have received!
I found some rentals listed in the Mesa area. Called to ask about one and if the rent was negotiable since the company is charging $300 above market value and seems to have bought everything a ton of homes in the area so they can essentially try to set the market rate. Sad sad sad. Greedy company and then when I asked about the two year lease deals they tell me every year the rent will increase and it give me no discount just the ability to negotiate the rent increase at the beginning of the year. Poor service. No follow up ... read more
Absolute worst property management company we have ever dealt with. We had issues before we even moved into this property and should’ve declined the home because it only got worse after move in. Service requests are never handled the first time, pool service which was included was almost never done correctly, fees are charged without explanation and NO ONE will return your call. My electric was rolled into my rent and because my air conditioner was broken, my AC bill was $900. Oh well, no one came to fix it and no reduced ou... read more
Business response:
Hi there, thanks for taking the time to share this feedback with us. I'm very sorry to hear about your frustrations and I would be happy to assist in any way I can. Could you reach out to me at richm@progressresidential.com with the address of your home? Thank you, and I hope to hear from you soon. —Rich M.
My experience with Progress Residential was a fast and painless one. With quick help and answered questions getting approved and moved into my new home was a breeze.
Business response:
Thank you for your positive feedback, Daniel!
Well, it's a good thing y'all don't delete comments, because from now until I find justice from your company I will continue to let everyone know how much of a horrible company you are. Instead of replying with asshole comments, start replying with solutions! Spend some time calling customers and apologizing for all the horrible service you give them daily!
To whom it may concern: This is the second time I spoke with David McNutt. I informed him of the situation and our needs for a better renewal rate and to be frank he was very careless and insensitive to us. He made me feel like my concerns were unecessasry and disnt affect the outcome of our lease renewal. I told him the water heater is about to go out and we have hot water for showers for only 20 minutes. How our AC bill is very high during the summer months even when we adjust it properly or accordingly. The home is as is ... read more
Frequently asked questions about Progress Residential
How is Progress Residential rated?
Progress Residential has a 4.5 star rating with 2,140 reviews.
When is Progress Residential open?
Progress Residential is closed now. It will open on Monday at 8:00 a.m.