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Puente Hills Hyundai
- Car Dealers
- City of Industry, CA
About this business
Location details
17621 Gale Ave, City of Industry, CA, 91748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
Dealership was able to honor Amazon deal. They made the paperwork easy, and applied no pressure during sales. Jonathan from sales and Solomon from finance were very helpful and did their best to get me what I need.
Business response:
Thank you for sharing your experience with us! We’re glad to hear that our team was able to honor the Amazon deal and make the process smooth and pressure-free. Jonathan, Hanzel, and Solomon will be happy to hear your kind words, and we appreciate you recognizing their efforts. Thank you for choosing our dealership - we truly appreciate your business and look forward to assisting you again in the future. - Mike L., General Manager
Nice quiet dealer that allowed us the space to think and shop around without the typical salesman pressure.
Business response:
Hi Cris, thank you for sharing your experience with us. We’re glad to hear you appreciated the relaxed, no-pressure environment and had the opportunity to shop comfortably. Jonathan and Hanzel will be happy to know they helped make your visit a positive one. We truly appreciate you choosing us and hope to assist you again in the future. - Mike L., General Manager
Fast, easy, no xx. Good price Nice and easy process and was in and out in an hour or so
Business response:
Hi Jeff, thank you for taking the time to share your experience. We’re glad to hear everything went fast, easy, and straightforward, and that our team provided a smooth process at a great price. Getting our customers in and out efficiently while delivering a positive experience is always our goal. We appreciate your business and look forward to assisting you again in the future. - Mike L., General Manager
- First time with PH Hyundai. With no appt, treated quickly and was concerned a Sat would be busy but was in/out in acceptable time. - Comfy cust lounge. - Pricing for air/cabin filter @$150 was at the high range according to chatGPT ('If you combine cabin + engine filter, expect maybe ˜ $100–$150+ total — depending on labor rates in your area.') but Kasandra gently encouraged me to get it done. ??
Business response:
Thank you for taking the time to share your first experience with PH Hyundai. We’re glad to hear our team was able to accommodate you quickly without an appointment and that you found our customer lounge comfortable. We also appreciate your honest feedback regarding pricing. Our team, including Kassandra, strives to provide clear recommendations while allowing customers to make informed decisions that feel right for them. Your comments are helpful and will be shared with our service leadership as we continue to improve trans... read more
The staff, including Frank and Jae, have been beyond excellent. Always catering to the every need of the client.
Business response:
Hi Yesenia, thank you so much for your kind words. We’re thrilled to hear that Frank, Jae, and the rest of our team provided excellent service and ensured all your needs were taken care of. Creating a positive, attentive experience for our customers is always our goal. We truly appreciate your trust and look forward to assisting you again in the future. - Mike L., General Manager
Very kind and honest. Quickly finished. This dealership was very kind and honest. He has quickly finished my car repair.
Business response:
Thank you for the great review! We’re glad to hear Jae provided kind, honest service and that your repair was completed quickly. We appreciate your trust in our dealership and look forward to assisting you again in the future. - Mike L., General Manager
5 He was very helpful and knowledgable He was kind He explained the details very well
Business response:
Hi Esther, thank you for the five-star review! We’re happy to hear that Charley was helpful, knowledgeable, and took the time to clearly explain everything. Providing kind and attentive service is exactly what we strive for, and we appreciate you recognizing his efforts. Thank you for choosing us - we look forward to assisting you again in the future. - Mike L., General Manager
Courteous, helpful, and straightforward technician. Offered a no interest payment plan to help me pay for my service which was nice.
Business response:
Thank you for sharing your experience with us. We’re glad to hear that Jae provided courteous, helpful, and straightforward service during your visit. It’s great to know that the no-interest payment option made things easier as well. We appreciate you choosing our dealership and look forward to assisting you again in the future. - Mike L., General Manager
Had regular maintenance scheduled the next day, which was fantastic. Service rep. did an outstanding job explaining what the car maintenance needed to be done. Seems that even though I purchased extended gold maintenance coverage at the time of purchase. I still had to pay out of Pocket. It was brought to attention that there is a recall on my car and I was willing to wait to take care the recall that same day. Unfortunately the dealership doesn't have any of the parts for recall. All of which means I have to schedule anothe... read more
Business response:
Thank you for the great feedback! We’re happy to hear that scheduling your maintenance was quick and convenient, and that Jae provided clear and thorough explanations of the work needed. Delivering a smooth, informative experience is always our goal, and we appreciate you taking the time to share your visit with us. Thanks again for choosing our dealership — we look forward to serving you next time. - Mike L., General Manager
Frequently asked questions about Puente Hills Hyundai
How is Puente Hills Hyundai rated?
Puente Hills Hyundai has a 4.4 star rating with 4,489 reviews.
When is Puente Hills Hyundai open?
Puente Hills Hyundai is open now. It will close at 8:00 p.m.