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Puente Hills Hyundai
- Car Dealers
- City of Industry, CA
About this business
Location details
17621 Gale Ave, City of Industry, CA, 91748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
It took two hours to pick up the car from the time I got there. They have a nice waiting area.
Business response:
Great to read that your visit was within the acceptable timeframe. Thank you for sharing. Mike L. General Manager
Great service, response time and Communication from Junior, our sales person. Would go back again.
Business response:
Thank you for the great review! We’re happy to hear that Junior provided excellent service, prompt communication, and a smooth overall experience. We also appreciate you recognizing Cyrus and Larry as part of the team supporting your visit. We’re grateful for your feedback and look forward to welcoming you back again. - Mike L., General Manager
Professional, helpful with good suggestions without pressure or hard sell. Knowledgeable and I like the car wash.
Business response:
Thank you for sharing your experience with us. We’re happy to hear that Rui provided professional, helpful service and made thoughtful suggestions without any pressure. It’s also great to know you’ve had positive experiences with Javer in the past. We appreciate your kind words and are glad you enjoy the complimentary car wash as well. Thank you for continuing to choose our dealership - we look forward to serving you again. - Mike L., General Manager
Great service, took my car in for 3 recalls. Joey was helpful in explaining what the repairs were for.
Business response:
Thank you for the 4-star review! We’re glad to hear you had a great experience and that Joey helped explain the recall repairs. Clear communication is integral to every service visit, and we appreciate you recognizing his efforts. Thank you for choosing our dealership - we look forward to assisting you again. - Mike L., General Manager
Good place Nice services I was hangry but coffee and bread was self provided. Good!
Business response:
Thank you for the great review! We’re glad to hear you enjoyed your visit and that Jae provided you with good service. It’s nice to know the coffee and snacks helped while you waited - we’re happy to offer those little touches to make the experience more comfortable. We appreciate you choosing our dealership and look forward to seeing you again. - Mike L., General Manager
Work was done well and on time. Everyone was courteous and professional. From start to finish it was a great experience.
Business response:
Hi Daniel, thank you for the excellent feedback! We’re glad to hear your service was completed on time and that Kasandra and the rest of our team provided a courteous and professional experience from start to finish. We genuinely appreciate you choosing our dealership. We look forward to serving you again. - Mike L., General Manager
Recently had some major work completed on my 2021 Hyundai Palisade plus getting major work on my engine to fix the excessive oil consumption issue. Greatly appreciate Rui Chen the Maintenance Service Specialist for assisting me with the oil consumption issue and getting the approval from Hyundai corporation for all new engine parts to fix the excessive oil consumption problem on my Hyundai Palisade that I really love driving. The team at Puente Hills Hyundai work very hard to provide very excellent customer service. I would ... read more
Business response:
Thank you for sharing such a detailed and positive review. We’re happy to hear that Rui provided excellent support throughout your concerns about oil consumption and helped secure approval for the necessary engine repairs. It’s wonderful to know that you’re enjoying your Palisade again and that our team’s hard work made a difference in your experience. We truly appreciate your recommendation to family and friends - that means a lot to us. Thank you for choosing Puente Hills Hyundai, and we look forward to assisting you anyti... read more
I was immediately met with a smile and professionalism. I was shown around and given great information. I immediately made my decision to purchase the Hyundai Elantra. The process was quick and easy.
Business response:
Hi Barbara, thank you for the great review and for choosing us for your new Hyundai Elantra. We’re glad to hear that Hanzel provided a friendly and professional experience and that the purchase process was quick and easy. We appreciate your business and hope you enjoy your new vehicle! - Mike L., General Manager
Everything was great but the 2hour and 45min wait. I had a 9am appointment for an oil change and a tire installation.
Business response:
Thank you for taking the time to share your feedback and for the 4-star rating. We’re glad to hear that everything went well with your service visit, and we appreciate you recognizing Noah. At the same time, we understand that the extended wait was frustrating, especially with a scheduled appointment, and we appreciate your patience. Your feedback helps us continue improving our processes so we can provide a more efficient experience moving forward. Thank you again for choosing our dealership. - Mike L., General Manager
Frequently asked questions about Puente Hills Hyundai
How is Puente Hills Hyundai rated?
Puente Hills Hyundai has a 4.4 star rating with 4,490 reviews.
When is Puente Hills Hyundai open?
Puente Hills Hyundai is open now. It will close at 8:00 p.m.