This profile has been claimed by the business owner or representative.
Purchase Park 2 Fly
About this business
Location details
11370, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
if I could give zero stars I would. Came home from a trip to my tire completely flat. They drove it to the front of the lot on a flat yet pretended that it wasn't flat when they drove it there (only 10 minutes ago). The two girls working the registers inside the trailer were completely unhelpful and refused to let me speak to a manager or to contact a manager on my behalf. No fun driving around Queens at night trying to find a 24 hour tire repair with my whole family in the car. since then, I have spoken with others who ha... read more
Writing this here just in case they delete my Google review Their process of getting on the shuttle at the lot is very disorganized. The day I was there they only had one shuttle working, although they claimed they had 3 which was impossible, because we were all waiting 25-30 mins for a shuttle to arrive at the lot. When the shuttle did arrive, they asked "who was waiting here first" the fact that they trust people to be honest, blows my mind. They need a better system, such as numbers or tickets or something. A party of si... read more
I made a reservation and paid in advance to park in this lot using Spot Hero. When I arrived I was told that there was no room. They blamed Spot Hero for overbooking. I got a refund, but I will never use this lot or Spot Hero again. I ended up parking in JFK long term parking which was fine and which is what I will do in the future.
I'm really sad to write this review because I used to love parking here and never had any issues before. It's very convenient and close to the airport. They drop you off and pickup right at your terminal. Unfortunately, this last experience was very disappointing. When I returned from my trip, I found my Jeep had a large scratch on the front bumper. They have video footage showing my vehicle was in perfect condition when I dropped it off. When I reported the damage, the front desk simply gave me an email address to file a cl... read more
I made a reservation months in advance. I arrived at 9pm on the evening before my reservation started to drop off my car near LGA, only to be told my reservation was cancelled. No "so sorry" just, we're cancelling as we overbooked. Said they were calling people, but how are you doing that late in the evening before an early am reservation? Mind you, I had already emailed the previous day to ask if I could come early and pay a difference. Sitting in my car trying to figure out what to do, one of the men working there told me ... read more
I made a reservation which they canceled two days before my flight so I ended up reserving parking at JFK long-term parking Inc. and they were fantastic. Hopefully I'll be getting a refund of my deposit.
this place i'm sorry to say really blows. shuttles infrequent. staff communication the epitome of indifference almost mocking of customers. valet parking car logistics or lack thereof inspires anti confidence / dread
This place wouldn't honor my reservation because I hadn't made it on their website- I had used a third-party website and have NEVER had trouble with it. They were rude and had zero empathy. I was so stressed out and forced to find alternative parking at 5:30 in the morning with little time to spare. I will never book them again. I had already paid a deposit that I now have to try and get refunded. This may be a legal practice but it is VERY unethical.
Waited for over an hour for a shuttle! They don't pick up the phone - smart park jfk had 4 busses go by and nothing from them. Save your money at this location
Frequently asked questions about Purchase Park 2 Fly
How is Purchase Park 2 Fly rated?
Purchase Park 2 Fly has a 2.4 star rating with 229 reviews.
When is Purchase Park 2 Fly open?
Purchase Park 2 Fly is closed now. It will open at 9:00 a.m.