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Purchase Park 2 Fly
About this business
Location details
11370, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
do not use this company you will miss your flight! we attempted to use long-term parking at westchester county airport. the website is incorrect, the directions are confusing and don't make any sense, no one answered the phone, and when i finally got someone on the phone, she hung up on me. fortunately, we made our flight by parking at the airport after abandoning this parking lot completely. complete disaster. please be warned that this is not a viable option for offsite parking at county . extremely disappointed.
SERVICE IS ABSOLUTE GARBAGE. They stranded me at the airport in zero degree weather with no way to contact them. I called and emailed repeatedly the day before to make sure they would be there, and got no responses. The night I arrived, I called repeatedly and also emailed and texted, and got no response, just a message saying they were "on their way to another pickup and call back in a few minutes." It was a Friday night at 10:50pm when I landed, and I waited 40 minutes trying to contact them before I realized no one was... read more
WORST experience at a Park & Ride in 20 years of travel. Was left waiting at JFK for a return shuttle more than 30 minutes after calling. It was 5 degrees outside. We were told to wait outside for the arrival. After 20 minutes, there was no shuttle. We attempted to call 3 times: first call rang for 2 minutes without an answer; second call eventually answered with an immediate hold which was not picked up. Third call was eventually picked up after about 2 minutes with another hold. It was dangerously cold outside and at 30 mi... read more
Overall the service is very good and most of the employees are good with a couple exceptions. There are so many hidden fees: - credit card fees (if you choose to use cash, they do not have change). - service fee- what service? I made the reservation online and parked the car myself. - Fuel surcharge- they say free shuttle but charge you a fuel charge. I was also informed that the manager takes tips from the workers. I find that totally unacceptable.
DO NOT USE THIS SERVICE!!!! Unless, of course, you don't mind being stranded outside JFK for an hour waiting for the shuttle that is supposed to come every 15 minutes. They just blatantly lie about how long the wait will be. And they couldn't care less!!!!
IF YOU DON'T TAKE THIS ADVICE MAKE SURE YOU TAKE GOOD PICTURES AND VIDEO OF YOUR VEHICLE WHEN YOU DROP IT OFF IN THEIR FACILITY. On October 23rd I left my car at this parking facility. At that time I took a video inside their facility of the entire car showing no damage. On October 26th I returned to pick up the car. I noticed that they brought the car down and parked the car in an unusual spot against the wall and not at the location where people pick up their cars. That's when I noticed the car had damage on the Right s... read more
IF YOU DON'T TAKE THIS ADVICE MAKE SURE YOU TAKE GOOD PICTURES AND VIDEO OF YOUR VEHICLE WHEN YOU DROP IT OFF IN THEIR FACILITY. On October 23rd I left my car at this parking facility. At that time I took a video inside their facility of the entire car showing no damage. On October 26th I returned to pick up the car. I noticed that they brought the car down and parked the car in an unusual spot against the wall and not at the location where people pick up their cars. That's when I noticed the car had damage on the Right s... read more
1 Star -- If I could give zero, I would. I have never experienced such an unprofessional, irresponsible, and downright inconsiderate operation in my life. After a long flight, the last thing anyone wants is to stand outside in freezing cold weather for over 45 minutes waiting for a shuttle that never shows. But that's exactly what happened. I kept thinking, surely the shuttle would arrive any minute... yet nothing. No updates. No apology. No communication. Just a bunch of cold, frustrated people abandoned at the curb. Eve... read more
The staff was absolutely condescending and sarcastic. They left us at the airport for hours and claimed that we didn't call them at the times we actually did. I will never use this service again. What a horrible experience. I'm only giving one star because I have to.
Frequently asked questions about Purchase Park 2 Fly
How is Purchase Park 2 Fly rated?
Purchase Park 2 Fly has a 2.4 star rating with 229 reviews.
When is Purchase Park 2 Fly open?
Purchase Park 2 Fly is closed now. It will open at 9:00 a.m.