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Quick Quack Car Wash
- Car Wash
- Houston, TX
About this business
Location details
9215 West Road, Houston, TX, 77064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
The customer service here is awful. I have 2 accounts with them and when I brought my issue up with them, they were rude and acted like I didn’t matter. Well. I’m cancelling my 2 accounts and going somewhere else.
Business response:
Hi Kevin - we apologize that you had this experience. Our staff on site, at this time, do not have the ability to merge existing accounts. We apologize if it appeared that they did not care about your issue. Our customer service is able to assist you with your accounts and we would be happy to help you connect with them. Please send your contact info to socialmedia@dontdrivedirty.com and we will have a representative reach out to assist you.
RecommendedGreat experience, quality service for the cost ! Unlike some places, your car actually gets cleaned with soap! And the free vacuuming is always a nice amenity
Business response:
Thanks Lm! We are glad to hear you had a great experience at our location. Thank you for taking the time to review!
RecommendedI have found no matter what price you pay for the wash your car comes out looking the same. Wheels and back bumper are never cleaned.
Business response:
Thank you for taking the time to review. We apologize that you had this experience. We would like you to know we always offer a 100% clean car guarantee. If you are ever not completely satisfied with your wash pull around and let us know. We’ll do everything we can to make sure you don’t drive dirty. Our store leader would love an opportunity to reach out directly – please send us your contact info to socialmedia@dontdrivedirty.com.
RecommendedFriendly, clean, and helpful.
Business response:
Thanks Nathaniel! We are glad to hear you had a great experience at our location. Thank you for taking the time to review!
My care and others were damaged and now three are refusing to fix claiming my car was like this when I drove in.
Business response:
Hello Lory - we are very sorry for any frustration you have experienced. However, the video footage of the wash shows that you entered the wash tunnel with these scratches. Unfortunately this did not occur at our location. We look forward to our 9 am appointment tomorrow to share this footage with you.
Recommendedluv luv the tire shine, and QQ have the best dryers
Business response:
Thanks Carla!! We appreciate the review!
RecommendedIt is very clean and good
Business response:
Thanks Israel! We appreciate the review!
RecommendedAwesome car wash free towels and wipes
Business response:
Thanks Fabian! We appreciate the review!
The attendant at the entrance scolded me for not taking my antenna off and folding in my mirrors before I got to his position. It didn’t clean my wheels, tailgate and rear bumper. I folded my mirrors in and the brushes folded them forward, thought they were going to break. I took my Jeep a few days later and the brushes didn’t touch the passenger side. They may be going through some adjustment issues with their brushes.
Business response:
Hi Bob - we apologize that you had this experience at our location and that our team member did not provide you with the customer service you deserve. We would like you to know that we always offer a 100% clean car guarantee - if you are ever unsatisfied with you wash please pull around and let us know. We will do everything we can to make sure you don't drive dirty. Our store leader would love and opportunity to reach out directly - please send your contact info to socialmedia@dontdrivedirty.com
Frequently asked questions about Quick Quack Car Wash
How is Quick Quack Car Wash rated?
Quick Quack Car Wash has a 4.3 star rating with 157 reviews.
When is Quick Quack Car Wash open?
Quick Quack Car Wash is open now. It will close at 9:00 p.m.