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Radiant Credit Union

4.8

About this business

Location details

6305 SW Archer Rd, Gainesville, FL, 32608, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8406 reviews
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Denicia's profile image
Denicia 
2 years ago

We worked with Erica she was very informative and patient and helped me and my boyfriend I love this bank and all of what it offers to help me be more stable and help in the real world 

C. R.'s profile image
C. R. 
2 years ago

Erica was very helpful and very knowledgeable getting me through the process of having a new account with you guys. 

James F.'s profile image
James F. 
2 years ago

I came from another credit institution to Radiant Credit Union for a home equity loan. Right away I was assisted by Jessica Smith and Caity Townsend. These two were always a phone call or email away with a very quick response time. They walked me through the process at my own pace. Never making me feel pressured. When I felt my own pressure they were both ready with kind and reassuring words. Im pretty sure my process took longer than most, but both Caity and Jessica stuck with me. Based on my experiance any future financia... read more

Business response:

Thank you so much for the kind words James. We agree completely - Jessica and Caity are absolutely awesome! We look forward to having you as a Radiant member for years to come. 

Keith G.'s profile image
Keith G. 
2 years ago

This is a review a follow up from radiant credit union. After I was reported being late on my loan . The manger , Karen white called me and explain to me why I was reported 30 days late and the payment process. I want to be fair, I never said that this is a bad bank, there are some very good reviews but everyone make mistakes and ever account is different. I was late on my loan payment but I didn't know that my late charges was coming out of the payment which will cause me to be late . I am retired military combat Veteran. I... read more

Business response:

Thank you for taking the time to provide more feedback Keith. We're very glad Karen was able to help you with your account. We look forward to having you as a member for many more years to come. 

EAGLEEYE Q.'s profile image
EAGLEEYE Q. 
a year ago

⚠️ WARNING ‼️‼️ DO NOT DEAL WITH THIS FAKE BANK‼️ WITHOUT GOING INTO A LOT OF DETAIL, FIRST OF ALL, LOOK UP ALL THEIR BRANCHES ON GOOGLE, THEN TRY TO CALL EACH OF THEM, AND SEE WHAT YOU GET! YOU WILL NEVER TALK TO A LIVE PERSON. THEY SAY THEY HAVE CUSTOMER SERVICE 24/7 HA HA! YOU WILL NEVER TALK TO A LIVE REPRESENTITIVE,  ONLY ROBOTS. SO… WHEN YOU DEBIT CARD GETS LOCKED UP FOR NO REASON, WHICH THEY DO ABOUT 3 TIMES A WEEK, AND THE BANK IS CLOSED, YOU ARE TOAST! UNTIL THE BANK OPENS BACK UP, YOUR CARD IS LOCKED. TRY TO CALL T... read more

Silas T.'s profile image
Silas T. 
2 years ago

I have been with Radiant Credit Union for around 20 years. But just recently discovered how messed up they are! I opened a business account. I wasn't told I couldn't deposit checks for 30 days! If I had been told that I wouldn't have opened a business account. How would Radiant Credit Unions business be effected if they couldn't deposit checks for 30 days? Well, 30 days passed. Still no option in my business account to deposit checks. My personal account has check deposit and shows how to deposit via photo. Not my busin... read more

Carolyne K.'s profile image
Carolyne K. 
2 years ago

Your people are rude 

Frequently asked questions about Radiant Credit Union

How is Radiant Credit Union rated?

Radiant Credit Union has a 4.8 star rating with 406 reviews. 

When is Radiant Credit Union open?

Radiant Credit Union is closed now. It will open tomorrow at 9:00 a.m.