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RadiFi Credit Union - Park Street Branch

4.6

About this business

Location details

562 Park St, Suite 100, Jacksonville, FL, 32204, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.61,239 reviews
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Janien M.'s profile image
Janien M. 
10 months ago

Representative: Leanna There was a line of about four RadiFi Consumers, Leanna made no haste in assisting the people who were waiting. Her demeanor was not friendly to say the least. Unfortunately, I was called into her line to make a my deposit. Custom service and friendliness, 0 out of 10. Professionalism average, I felt as though I was more of task, than a pleasure to assist. 

Business response:

Thank you for sharing your experience. We value your feedback and remain committed to providing the best possible service to our members. 

Theodore M.'s profile image
Theodore M. 
a year ago

RADIFI IS VERY UNPROFESSIONAL CREDIT UNION. THEY GIVE FALSE INFORMATION ABOUT LOANS AND APPROVALS. I WAS APPROVAL FOR LINE OF CREDIT. RADIFI REACH 4 DAY LATER TO WITHDRAWAL OFFER AND I HAVE 698 CREDIT SCORE. THIS UNPROFESSIONAL EXPERIENCE I DON`T WANT NO ONE TO GO THROW THIS BANKING EXPERIENCE. 

Business response:

Thank you for sharing your thoughts, Theodore. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at (904) 475-8000. 

Barbara P.'s profile image
Barbara P. 
a year ago

I asked one of your financial advisers regarding a CD. I realized if i named a primary they would have to pay taxes. This money is from the sale if my home which is under the capital gaines rule. He was going to check on other options and get back to me AND NEVER DID. A yes or no answer us better than no response. I My past reviews had 800 responces per google. 

Business response:

We appreciate your feedback, Barbara. If you would like to discuss your experience further, don't hesitate to reach out to us at (904) 475-8000 or answers@radificu.org. We would love the opportunity to resolve any issues. 

Rebecca B.'s profile image
Rebecca B. 
2 years ago

I reached out to Radifi Credit Union via email to inquire if I could open a Checking account on March 5, 2024. I was advised that I am eligible to open a Checking Account, and that I did not need to come down to Jacksonville in order to do so. I was advised that a Form would be sent to me to sign in the Docusign system, and that would be sufficient. This was a relief to me since I live 2 hours away from Jacksonville. My husband and I moved to Georgia in April 2019. A couple of days later, I checked my email In Box. T... read more

Laura H.'s profile image
Laura H. 
3 years ago

The Jax Beach branch is a disaster now - Incompetent, immature tellers. You’re better off calling the main customer service line for assistance 

Patrick O.'s profile image
Patrick O. 
3 years ago

I have been on hold for 20 minutes... 

Patrick O.'s profile image
Patrick O. 
3 years ago

This Credit Union IS A NIGHTMARE 

Patrick O.'s profile image
Patrick O. 
3 years ago

They wont even allow poor reviews to be displayed - FRAUDS! 

Patrick O.'s profile image
Patrick O. 
3 years ago

The worst decision you could make as an investor is to work with RadiFi "Credit Union". This organization losses money (via their members) at a rate that they are not even capable of measuring. PLEASE do you self a favor and pick any other option for your financial needs. 

Frequently asked questions about RadiFi Credit Union - Park Street Branch

How is RadiFi Credit Union - Park Street Branch rated?

RadiFi Credit Union - Park Street Branch has a 4.6 star rating with 1,239 reviews. 

When is RadiFi Credit Union - Park Street Branch open?

RadiFi Credit Union - Park Street Branch is closed now. It will open at 9:00 a.m.