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Rate (NMLS# 2611)

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.066,710 reviews
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zuser201707211205530's profile image
zuser201707211205530 
4 years ago

Matt is smart, personable, knowledgeable, resourceful, prompt and dependable. But I think the quality I valued most in Matt is that he is transparent. We knew exactly what we were getting into. There were no hidden fees and no gotchas in the end when it was time to sign the dotted line. We really appreciated that a lot. Not to say he did not help us in other ways. He helped us work through different scenarios where we played around with different interest rates, loan periods (15 vs 30 year), down payments and housing costs b... read more

Linda Galindo's profile image
Linda Galindo 
4 years ago

Martin and his team are extremely professional. They are always on top of everything and constantly communicating. I would definitely recommend him to friends and family. 

Business response:

Thank you very much for the kind words Linda, we will always stay in touch and continue helping you with all your real estate plans. 

zuser201710241241460's profile image
zuser201710241241460 
4 years ago

Buying a home during a pandemic, at the end of the year, and with closing day less than a month away would normally be a difficult feat, but Mike and his team made it so easy. I was able to submit documents virtually and they gave me updates from the underwriters throughout the whole process to ensure we resolved every inquiry quickly. I had to close on the home virtually and thankfully Mike and his team were able to provide me that service. It was a new process for everyone involved. I was able to call Mike whenever I had q... read more

zuser201911171338543's profile image
zuser201911171338543 
4 years ago

It was a pleasure to work with Bob. He was quick to respond to any questions that I had. His answers were informed and easy to understand. He was kind and genuinely cared. 

Business response:

Thank you for sharing your experience with us. We work hard to provide quality care for you and our customers and are so pleased to hear you had a positive experience with our team. 

laviniabrito05's profile image
laviniabrito05 
4 years ago

Tiffany Sime is AMAZING!!! We were 1st time homeowners and she helped us throughout the whole process and explained all the details very carefully. She always looked out for our best interest and for that we will be forever grateful 

albert anthony lyles's profile image
albert anthony lyles 
4 years ago

While some people may dread the process of buying a home, I had an exemplary experience. From the moment I made contact with Lower until I closed on my home, my loan officer was there every step of the way. There are countless mortgage companies working today. It was my loan officer Alex’s professional focus and his “let’s get this done the way that makes you most comfortable” attitude that made Lower stand and and made me stay. He never talked over me or threw jargon my way to confuse the situation. Every step we took was f... read more

gwr7989's profile image
gwr7989 
4 years ago

This was our first home buying experience and was great with Shawn and his team! He explained every step very well and communicated weekly. I didn’t feel we missed anything in the process and was even able to close locally. Would use Shawn again if needed. 

Business response:

Thank you, Glen, for your kind review. We also look forward to teaming up again in the future. Until then, enjoy making memories in your beautiful home! 

Dan R's profile image
4 years ago

Joe was extremely knowledgeable and helpful with all my problems and questions. Always answered all my questions and was very patient. 

Stacey Slauzis's profile image
Stacey Slauzis 
4 years ago

Dianne worked miracles for me. She helped with credit, a very short timeline and difficulty finding paperwork as ours was all in storage. Through it all she was understanding and confident we would be successful. This was by far the easiest closing I’ve ever been through. Dianne and her team, Tyler and Sean are the best! 

Business response:

Stacy, it was a pleasure and honor working on your home loan. You were great to work with. Enjoy your new home. 

Frequently asked questions about Rate (NMLS# 2611)

How is Rate (NMLS# 2611) rated?

Rate (NMLS# 2611) has a 5 star rating with 66,710 reviews. 

When is Rate (NMLS# 2611) open?

Rate (NMLS# 2611) is open now. It will close at 5:00 p.m.