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Rate (NMLS# 2611)
- Mortgage Lenders
- Chicago, IL
About this business
Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
Location details
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great experience!! Prompt and responsive service throughout the whole process, him and his team with me being in the consulting/ engineering field and dealing with vendors some good some bad this was a experience of old, when customer service was the gold standard.
I can't say enough good things about Michael and his associates at Guaranteed Rate Affinity. Michael was extremely professional, helpful, and accessible throughout the entire process! He got me a great rate when other companies were quoting higher rates. I would definitely recommend that anyone contact him and his group when looking for a mortgage lender!
Bianca and her team worked extremely hard to make our closing deadline! We gave them paper work extremely late and they still made it! Highly recommended! Thank you Bianca for all your hard work!
Dianne Steffey got it done!!!!!!!!! With Stellar staff in line with her closing wiining attitude, Dianne and Guaranteed Rate staff are right on point. After missing 2closing dates with a very well known and advertised lender Dianne did for us what they couldnt, close our deal. Thanks for the better rate Dianne!!!!!!!!! Without a doubt i would recomend Dianne Steffey for all your lending needs!!!!!!!
Business response:
Eddie and Monica, you were wonderful to work with. It was an honor to work with you. Without a doubt, I have an amazing team. We loved working with you! Thanks to Ray Suarez for referring you to me. Enjoy your new home. All the best!
I shopped for a few mortgage lenders, and found Mike gave the clearest explanations to me. I am a first time buyer and her made time to walk me through each part of the process.
Ms. Dianne goes out her way to help you out. What ever obstacle she encounters, she finds ways to go above and beyond to get the available options in order to move forward. There is no impossible task for Dianne. Her years of expertise definitely shows when she is working on your case. Her and her team have great communication skills with their customer. As long as you do your part everything would run smoothly. She makes your dreams of a dream house come true. I would recommend Dianne to all my Veteran Bothers and Sisters a... read more
Business response:
Rony, it was my honor and pleasure to work with you and Elba on your home loan. My team and I do work hard and with passion for our borrowers, especially our veterans and active duty personnel. Enjoy your new home. God bless you and your family! We thank you for your service!
Joe was extremely helpful and easy to contact. He got me a great interest rate and had everything done quick and with no headaches. He explained everything along the way and came out better then we expected.
Working with Wendi was a great experience. She helped us understand the process since we are first time buyers. She is a great team player who is well connected and worked well with other members of the team( I heard nothing but good things from my realtor, inspector and inspector's wife!!). Her team from the processor to underwriter worked at lightning fast speed, always giving updates and answers to questions we had. At one point while on the phone, I overheard her partner calling her to eat dinner as she was trying to exp... read more
Business response:
Thank you so much for this 5 - star review. We really appreciate your business and enjoyed working with you. I am so happy that we met all your expectations and this was great experience for you and your family. One of our core values at PrimeLending is, "One Team One Purpose" this is an example of that! I wish you and your family many years of love and happiness in your new home!
This is the second time Lee has helped us with a mortgage loan, and he makes the process easy. He's very knowledgable and he always follow through. I would highly recommend Lee to anyone looking to buy/refi a home.
Frequently asked questions about Rate (NMLS# 2611)
How is Rate (NMLS# 2611) rated?
Rate (NMLS# 2611) has a 5 star rating with 68,465 reviews.
When is Rate (NMLS# 2611) open?
Rate (NMLS# 2611) is closed now. It will open tomorrow at 9:00 a.m.