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85 Middlesex Turnpike, Suite 3030, Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Verified by Relax The Back
Products are excellent quality.
Verified by Relax The Back
The store manager was very knowledgeable and helpful. She ordered the chair quickly and called me in a few days when it had arrived.
Business response:
Thank you John. We hope you are enjoying it.
Verified by Relax The Back
Great customer service.
Business response:
Thank you very much John.
Verified by Relax The Back
This is a great store with excellent products and staff who really know their products and the best thing to help back and neck pain. I'm thrilled with my purchase of the perfect chair. If they had not use XPO Logistics who offered a terrible delivery service, they would have five stars. All credit to the staff at the store, they worked with XPO Logistics to get the product to me and are coming out to make sure that it has been setup properly.
Business response:
Thank you Nadia. As we discussed, the carrier choice is not ours, however we do everything possible to make sure all is well.
Verified by Relax The Back
I never felt pressured and learned about, and tested, a lot of their products. Really impressed when I received a handwritten thank you with my mailed receipt.
Business response:
Thanks Diane. Happy Holidays!
Verified by Relax The Back
Exceptional customer service
Business response:
Thank you - we always enjoy seeing you Sebastian. Be well.
Verified by Relax The Back
These folks are great! Super nice and helpful. I went in for a new pillow and they helped me find one that suited my needs. Highly recommend.
Business response:
It was a pleasure to help you. We hope you are sleeping well :)
Verified by Relax The Back
Had a very good salesperson. She knew her inventory well! Ended up buying more than I intended and enjoying it!
Business response:
Thank you Donna!
Verified by Relax The Back
Excellent customer service, from the moment Nancy answered the phone to when I picked up my order everything was great. They even offered to deliver and install my replacement part. This was my best customer service experience in years, I will DEFINITELY return to Relax The Back in future.
Business response:
Thank you. It was our pleasure to help you!
Relax The Back has a 4.8 star rating with 441 reviews.
Relax The Back is closed now. It will open tomorrow at 10:00 a.m.