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Relax The Back

4.8

About this business

Location details

85 Middlesex Turnpike, Suite 3030, Burlington, MA, 01803, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.8441 reviews
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Robin F.'s profile image
Robin F. 

Verified by Relax The Back

7 years ago

Products are excellent quality. 

John C.'s profile image
John C. 

Verified by Relax The Back

7 years ago

The store manager was very knowledgeable and helpful. She ordered the chair quickly and called me in a few days when it had arrived. 

Business response:

Thank you John. We hope you are enjoying it. 

John Z.'s profile image
John Z. 

Verified by Relax The Back

7 years ago

Great customer service. 

Business response:

Thank you very much John. 

Nadia P.'s profile image
Nadia P. 

Verified by Relax The Back

7 years ago

This is a great store with excellent products and staff who really know their products and the best thing to help back and neck pain. I'm thrilled with my purchase of the perfect chair. If they had not use XPO Logistics who offered a terrible delivery service, they would have five stars. All credit to the staff at the store, they worked with XPO Logistics to get the product to me and are coming out to make sure that it has been setup properly. 

Business response:

Thank you Nadia. As we discussed, the carrier choice is not ours, however we do everything possible to make sure all is well. 

Diane E.'s profile image
Diane E. 

Verified by Relax The Back

7 years ago

I never felt pressured and learned about, and tested, a lot of their products. Really impressed when I received a handwritten thank you with my mailed receipt. 

Business response:

Thanks Diane. Happy Holidays! 

Sebastian R.'s profile image
Sebastian R. 

Verified by Relax The Back

7 years ago

Exceptional customer service 

Business response:

Thank you - we always enjoy seeing you Sebastian. Be well. 

Rebecca R.'s profile image
Rebecca R. 

Verified by Relax The Back

7 years ago

These folks are great! Super nice and helpful. I went in for a new pillow and they helped me find one that suited my needs. Highly recommend. 

Business response:

It was a pleasure to help you. We hope you are sleeping well :) 

Donna V.'s profile image
Donna V. 

Verified by Relax The Back

7 years ago

Had a very good salesperson. She knew her inventory well! Ended up buying more than I intended and enjoying it! 

Business response:

Thank you Donna! 

Nancy B.'s profile image
Nancy B. 

Verified by Relax The Back

7 years ago

Excellent customer service, from the moment Nancy answered the phone to when I picked up my order everything was great. They even offered to deliver and install my replacement part. This was my best customer service experience in years, I will DEFINITELY return to Relax The Back in future. 

Business response:

Thank you. It was our pleasure to help you! 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 441 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open tomorrow at 10:00 a.m.