This profile has been claimed by the business owner or representative.
Relax The Back
- Furniture Stores
- West Hartford, CT
About this business
Location details
973 Farmington Ave, West Hartford, CT, 06107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Verified by Relax The Back
One word.. Compassion, I saw the sign new ownership, gave a second look feeling loyalty to my town and very happy I did!! Place looks so much better, full of products and choices and lets just say I'm sleeping on a wonderful new bed. Love the Techno, love the follow up.. Just a nice experience..180 degrees..Thank you
Verified by Relax The Back
I have chronic back issues my whole life. Stopped in, friendly staff, under new ownership recently, very knowledgeable, they didn't just sell me they explained to me why.. Its been 1 month now and I so love my Technogel bed!!! Thanks you all!!!
Verified by Relax The Back
I have had chronic back issues for many years, causing sleepless nights and just not a happy camper during the day. I received a catalog which rose my interest(I'll try anything!!) I didn't expect much but was quite happy I walked in! Apparently they were just took over by new owners 2 months ago and the staff was incredible (patience and knowledgeable). For countless years things were drilled into my brain about back issues but nothing was truly explained. I walked out there educated, yes I purchased a zero gravity chair wh... read more
Verified by Relax The Back
What can I say - I bought the chair! Betty was great in helping me sort through all the different options so I could make the best choice for me. Great experience!
Verified by Relax The Back
Horrible- I will never set foot in that store again.
Business response:
Celeste, Please reach out for me today in the Avon location. I would like to discuss your experience with my store and where you feel we came up short in meeting your expectations in our product, staff? I would like the opportunity to hopefully change your opinion and have you back in my stores to help you and your clients.
Verified by Relax The Back
One of worst purchasing experiences of my life. If there was a zero star I would give that
Business response:
Our goal is to match each customers purchase to there needs. After multiple attempts we came up short in meeting your customers expectations.
Verified by Relax The Back
After waiting for several weeks the chair came in defective, and I still don't have the replacement. And this was paid for months ago.
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.9 star rating with 612 reviews.
When is Relax The Back open?
Relax The Back is closed now. It will open tomorrow at 10:00 a.m.