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Relax The Back

4.6

About this business

Location details

8240 Preston Rd, Suite 105, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
SunClosed
4.6150 reviews
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Debra D.'s profile image
Debra D. 

Verified by Relax The Back

5 years ago

Very helpful information over the phone. Product shipped the same day and was received super fast. Love the quality product! Thank you. 

Business response:

Thank you, Debra. Glad UPS came through for both of us so quickly! Enjoy the cooler - than the Valley - temps in the White Mountains with your Technogel seat cushions. David 

Danny T.'s profile image
Danny T. 

Verified by Relax The Back

5 years ago

Good professional service 

Business response:

Thank you, Danny. We trust your new Lifeform Ultimate Executive mid-back chair in premium leather is helping you sit more comfortably during your workday and that you get many productive years enjoying it. David 

Sharon K.'s profile image
Sharon K. 

Verified by Relax The Back

5 years ago

Great customer service and we’re loyal to there products! 

Business response:

Thank you, Sharon. We appreciate the repeat business. We hope that the side sleeper wedge is helping you get better rest. David 

James S.'s profile image
James S. 

Verified by Relax The Back

5 years ago

Very professional and excellent service. Their knowledge of their products and understanding of my needs was very helpful in my decision in what to purchase. Thank You. 

Business response:

James, thank you for recognizing us for listening to you. For us, it's not about simply selling products. It's much more about understanding everyone's unique needs and then doing our best to showcase items that will bring about some relief of pain. David 

Julie A.'s profile image
Julie A. 

Verified by Relax The Back

6 years ago

David was fantastic in helping one of my co-workers get a chair that would work for his back problems! The turnaround time for everything was so efficient! Thank you so very much! You all are GREAT! By the way, he's enjoying his new chair too and helping his back pain go away! 

Business response:

Hi Julie. This is great news! I'm sure you are relieved as well given the number of chair attempts that were failures before Relax The Back entered the picture. It's gratifying to hear that your employee is reporting that his back pain is abating. Happy workers are productive workers. Pain free workers are productive workers. I'm also glad things came together so quickly. David 

James S.'s profile image
James S. 

Verified by Relax The Back

6 years ago

Professional & helpful 

Business response:

Thank you, James. We hope your purchases bring you some relief. David 

Richard S.'s profile image
Richard S. 

Verified by Relax The Back

6 years ago

Great customer service from the sales person and the delivery and set up! 

Business response:

Thank you, Richard. Here's hoping you get years of comfort and enjoyment from your Positive Posture Cafe zero gravity recliner. David 

Susan S.'s profile image
Susan S. 

Verified by Relax The Back

6 years ago

The chairs were very nice quality, however I think they could do a better job explaining the pricing structure as the chair we picked when we asked the price they told us the $ amount, but at checkout it was $1,000 more then what he told us because when he asked us what color we wanted, which padding under the cushion etc. he never did say each selection he asked us was additional pricing but then again we never asked ether because when I asked what one cost was versus the other for the different chairs he just told us a pr... read more

Business response:

Susan, thank you for your constructive feedback. It is appreciated. I apologize for any confusion regarding the price you paid. I'll address that with everyone as we have no intention to misinform. We take great care in transporting people's purchases and make sure that the product always arrives safely and undamaged. In addition to enjoying your wonderful Human Touch zero-gravity Perfect Chair, we hope you are also enjoying the complimentary 18lb. weighted blanket which was included with your purchase. We'll pass along the ... read more

Galia S.'s profile image
Galia S. 

Verified by Relax The Back

6 years ago

J.D. spent a lot of time, brainstormed with me, is super knowledgeable. His 10 years of experience @ Relax the Back shows! 

Business response:

Thank you, Galia for your complimentary words. We'll be sure J.D. hears them. Thank you, as well, for your repeat business with us over many years! David 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.6 star rating with 150 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open tomorrow at 10:00 a.m.