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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
A comprehensive service checked multiple systems. Service reps recommended new tires and a four-wheel alignment in the next month or two.
Business response:
Thank you for your 5-star review! We're glad to hear that you had a comprehensive service experience and that our team was able to thoroughly check your vehicle's systems. We appreciate the opportunity to help with your tire and alignment needs, and we're here to assist whenever you're ready to move forward. Don't hesitate to reach out if you have any questions or need further assistance!
Excellent service! Outstanding service advisor as well as technician(s) who serviced my vehicle.
Business response:
Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience with both our service advisor and technicians. We pride ourselves on providing top-notch service, and it's great to know that we met your expectations. If you need anything further, don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!
Great service and very thorough. Austin greeted me and listened to my concerns regarding the way my phone was sinking up and he helped me solve issue! Great customer service!!
Business response:
We're thrilled to hear that Austin provided such excellent service and resolved your phone syncing issue. We strive to provide top-notch customer service, and it's great to know that Austin went the extra mile to assist you. We hope to see you again soon!
Friendly and far service will be back
Business response:
We're glad to hear that you had a positive experience with our friendly service. We look forward to serving you again in the future!
The wait times and crowded lobby are the only reason I gave 4 instead of 5 stars.
Business response:
We appreciate you taking the time to share your feedback. We're glad you enjoyed your overall experience. We understand that wait times and crowded lobbies can be frustrating, and we apologize for any inconvenience this may have caused. We are always working to improve our efficiency and provide a more comfortable waiting environment for our valued customers. Thank you again for your feedback.
I love the Staff at Reliable Subaru. Madi did an outstanding job with my Zaktek "renewal". She even put tire black on my tires, making my Forester look showroom new. I LOVE my Forester - this is my 2nd one.
Business response:
We're thrilled to hear that you had such a positive experience! It's wonderful to know that Madi went above and beyond to ensure your Forester looked its best. We're proud of our team's commitment to providing exceptional customer service. We hope you continue to enjoy your Forester for many years to come!
They did all the scheduled details very satisfactory. They advised the 30 month check and replacement of the brake fluid was not needed; saving me over $125.00!
Business response:
Thanks for your feedback! We're glad to hear you had a satisfactory experience and that we could help you save on unnecessary services. Your satisfaction is our priority, and we look forward to serving you again in the future!
When checking in, I asked for my air filters to be changed. The man opened the hood, tried to open the air filter case and struggled, forcing the case and ultimately gave up. Did he break it? Does he know what he's doing? I don't trust this place but it's the closest Subaru dealership to where I live- 90 miles away!!
Business response:
Thank you for taking the time to share your recent experience. We sincerely apologize that the service personnel encountered difficulty changing your air filters during your visit. We understand your concern. To ensure a thorough investigation and address your concerns directly, we recommend reaching out to Robert Beverly, our Fixed Operations Director. He can be reached at rbeverly@reliablecars.com. Robert will personally review your case and work with you to reach a resolution. We value your business and want to regain you... read more
Got the 6 tires replaced and resealed with caulking on outside of motorhome but it was costly
Business response:
Thank you for your 5-star review! We're glad we could assist with replacing and resealing the six tires on your motorhome, ensuring it's ready for the road. We understand that repairs like this can sometimes feel costly, but we hope the quality of the work and the peace of mind it provides make it worthwhile. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to helping you again! Safe travels!
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 2,812 reviews.
When is Reliable Cars open?
Reliable Cars is open now. It will close at 8:00 p.m.