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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Improved there service department like a 180 plus. To much disappointment in the past to exclaim. Thank you . Way to go Hyundia . ( Reliable).
Business response:
Thank you for sharing your feedback! We're thrilled to hear that you've noticed such a positive change in our service department. We truly appreciate your patience and trust as we worked to improve, and we're grateful to have earned back your confidence. If there's anything else we can do for you, please don't hesitate to reach out.
My wife usually takes the car in for warrantied service, so this was my first visit. Overall impressions: 1) Check in was quick and pleasant. 2) The waiting room was comfortable and accommodating. 3) The wait for oil change / tire rotation was too long. I was there nearly two hours. 4) I had asked to have both my front seat headrests checked because they do not stay in a fixed position when adjusted; they gradually 'float' back to their uppermost position after a short period of driving. I was told nothing wrong was found. I... read more
Business response:
Thank you for taking the time to share your experience with us. We're glad to hear that the check-in process and waiting room met your expectations, though we apologize for the extended wait time for your oil change and tire rotation. We understand how important it is to have your concerns addressed fully, especially regarding the headrests. Since you're still experiencing issues, we'd like to ensure a more thorough follow-up on this matter. Please reach out directly to our Hyundai Service Manager, Zach Swanson, at zswanson@... read more
I love that they keep me informed. When they were running a little behind schedule I was informed not just that it was behind but why and approximately how much longer. I was enjoying a lunch outing with my daughter so I didn't mind. Everyone is so friendly and seem to genuinely want to interact with you. From check in, shuttle service, and check out all smiling faces.
Business response:
Thank you for your thoughtful review! We're so glad to hear that you appreciated the communication and the friendly atmosphere during your visit. Keeping you informed is very important to us, and we're happy that the delay didn't interfere with your plans. It's wonderful to know you enjoyed your time with us, and we'll continue striving to provide a positive experience for you every time. If you ever need anything, please don't hesitate to reach out! We look forward to your next visit.
Very professional and thorough. Provided updates throughout the process.
Business response:
Thank you for your positive feedback! We're pleased to hear that you found our team professional and thorough, and that you appreciated the updates throughout the process. Keeping you informed is important to us, and we're happy to know it made your experience even better. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again!
Very professional and friendly staff.
Business response:
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our professional and friendly staff. We look forward to serving you again in the future!
Liked friendly and professional attitude
Business response:
Thank you for your feedback! We're thrilled to hear that you appreciated our friendly and professional attitude. Creating a welcoming and respectful environment is important to us, and we're glad that resonated with you. We look forward to serving you again in the future!
These guys and gals are good!
Business response:
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. Our staff takes pride in providing great service, and your feedback truly motivates us. If there's anything more we can assist you with, please feel free to reach out. We look forward to seeing you again!
Subaru service representative was informative and kept us up to date with the progress. I appreciate the support and trust the service we received. Thanks.
Business response:
Thank you for your kind words! We're thrilled to hear that our Subaru service representative kept you informed and provided you with the support you needed. Your trust means a lot to us, and we look forward to serving you again in the future!
They are absolutely the best, been doing business with them for years, I am a happy customer!!!
Business response:
Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with us over the years. Your loyalty means a lot, and we look forward to continuing to provide you with excellent service. If there's anything more we can do for you, just let us know!
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 2,812 reviews.
When is Reliable Cars open?
Reliable Cars is open now. It will close at 8:00 p.m.