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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service rep was friendly, prompt, and correctly had service performed. Work completed within timeframe estimated. Very satisfied!
Business response:
Thank you for the fantastic feedback! We're thrilled to hear that our service team met your expectations with friendly and prompt service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!
Everything was great. They kept me informed through the entire process.
Business response:
We're thrilled to hear you had a great experience and appreciated our communication. Your satisfaction is our priority, and we look forward to serving you again in the future!
Great service and customer service
Business response:
Thank you for your fantastic review! We're thrilled to hear you had a great experience with our service and customer care. Your satisfaction is our top priority, and we appreciate your support!
Three stars, simply because it consistently takes Reliable nearly 90 minutes to perform an oil change and tire rotation, even with a scheduled appointment. I have three other vehicles serviced at other dealerships, and those services are completed typically in 30-45 minutes.
Business response:
Thank you for sharing your feedback. We understand your frustration with the time it takes to complete an oil change and tire rotation, even with a scheduled appointment. Your time is valuable, and we apologize for not meeting your expectations in this regard. We strive to provide efficient and thorough service for every customer, and we would like the opportunity to review your concerns further to identify any areas for improvement. Please reach out to Robert Beverly, our Fixed Operations Director, at rbeverly@reliablecars.... read more
On time, courteous, professional
Business response:
Thank you for your fantastic review! We're thrilled to hear you had a positive experience with our team. Timeliness and professionalism are key to what we do, and it's great to know we hit the mark for you. We appreciate your support!
very nice & good service! Thank you
Business response:
Thank you for your positive feedback! We're so glad to hear that you had a great experience with us. We appreciate your business and look forward to serving you again soon!
Mitch, the service agent went over everything carefully and was very thorough and informative and very courteous. Service was excellent, friendly staff, got it done in a timely manner.
Business response:
Thank you for your wonderful feedback! We're so glad to hear that Mitch provided thorough, informative, and courteous service. Our team works hard to ensure that every visit is efficient and pleasant, and it's great to know that your experience met those expectations. We appreciate your kind words and look forward to serving you again in the future!
Every thing was fixed on time and well done
Business response:
Thank you for your feedback! We're thrilled to hear that everything was fixed on time and to your satisfaction. If you need any further assistance, don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again in the future!
Suzanne Kendall was awesome. She was able to straighten out a problem that previous Workers couldn't. Work on the car was done in the time they told me.
Business response:
Thank you for your kind words! We're so glad to hear that Suzanne was able to resolve the issue and provide you with a positive experience. It's always great to know that our team is making a difference in ensuring your car is serviced properly and on time. We truly appreciate your feedback and look forward to serving you again!
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 2,812 reviews.
When is Reliable Cars open?
Reliable Cars is open now. It will close at 8:00 p.m.