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Reliable Chevrolet
- Car Dealers
- Albuquerque, NM
About this business
Location details
9901 Coors Blvd, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Aaron was such a great help I’m so happy he was the person I worked with
Business response:
Thank you, Felicia! We’re thrilled to hear that Aaron made a positive impact on your experience. Our team is dedicated to providing excellent service, and it’s wonderful to know that you felt supported. We appreciate your feedback!
If they have a question about a service they're supposed to perform they should call and ask. That's why they get a phone number.
Business response:
We understand how frustrating it can be when there is confusion around services, and we agree that clear communication is key. Please contact Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 to discuss this matter further. Additionally, if you have any concerns or questions about the service being performed, Cory Reeves, our Service Director, is available at creeves@vtaig.com or 505-338-5932. We want to ensure everything is handled to your satisfaction, and they’re here to help c... read more
Everyone at the dealership was friendly. The online scheduling was easy to follow and concise. I was disappointed in the service though. I had set up an appointment for an oil change and it took 2 hours to complete. I never got a status update from any of the staff in person or by text until the oil change was complete. Also at $220 it was by far the most expensive oil change I have had at a dealership in my life. When I got their Review Inspection emailed to me for what they call a 20 point inspection it was obvious they di... read more
Business response:
Jake, we understand your disappointment regarding the oil change experience and the lack of communication during your visit. The duration and cost of the service you described certainly warrant a discussion, especially concerning the inspection results you received. We want to ensure our customers receive the highest quality of service, and your concerns are important to us. Please reach out to Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or contact Cory Reeves, our Service Dire... read more
This dealership and dealer Roberto helped me in more ways than selling me a new car but they sold me piece of mind knowing I’ll be safe on the road.
Business response:
We're thrilled to hear about your positive experience with Roberto! Providing peace of mind is what we strive for, and we're glad you found it with us. Safe travels in your new car!
Excelente servicio al cliente de parte de kevin ! ! Gracias por el servicio y la cortesia brindada el dia de hoy
Business response:
¡Gracias, Noemi! Nos encanta saber sobre tu experiencia positiva con Kevin. Nuestro equipo se enorgullece de brindar un servicio excelente, y es genial saber que lo logramos. ¡Agradecemos mucho tus comentarios!
Worked with Brandon, he was super helpful and very efficient. He made sure we were taken care of
Business response:
Thanks for the fantastic feedback! We're thrilled to hear that Brandon provided you with such great support. Our team is dedicated to ensuring every customer feels valued and taken care of. We appreciate your kind words!
AMAZING! !! Jessica is wonderful,professional,courteuos.,and amazing!! By far one of the BEST Sales Representative!
Business response:
We're thrilled to hear about your positive experience with Jessica. Our team strives to provide exceptional service, and it's fantastic to know that she made such a great impression. We appreciate your kind words!
We've purchased several cars from Reliable in the past, but after experiencing a few hiccups, we ended up going elsewhere for our cars. However, we recently decided to return, and we're so glad we did. Gary, our sales consultant, was outstanding! He truly listened to what we wanted and was patient with us throughout the entire process. He took the time to understand our needs, answered all of our questions, and made sure we were completely comfortable with our purchase.
Business response:
We’re thrilled to hear about your positive experience with Gary! Our team strives to provide exceptional service, and it’s great to know we met your expectations. Thank you for returning to Reliable; we look forward to assisting you with your future car purchases!
Thank you to Ethan for making buying my Trax a pleasant experience. It was not high pressure and Ethan was great to work with.
Business response:
We’re thrilled to hear about your positive experience with Ethan! Our team strives to create a comfortable and enjoyable atmosphere for all our customers. Enjoy your new Trax, and thanks for sharing your thoughts!
Frequently asked questions about Reliable Chevrolet
How is Reliable Chevrolet rated?
Reliable Chevrolet has a 4.5 star rating with 15,321 reviews.
When is Reliable Chevrolet open?
Reliable Chevrolet is open now. It will close at 8:00 p.m.