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9901 Coors Blvd, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
They need to take a hard look at customer service, timely service that leads to customer satisfaction.
Business response:
We understand that timely service and customer satisfaction are key to creating a positive experience. We take this seriously and are committed to addressing any concerns regarding customer service. We would like to further discuss your experience and work towards a resolution. Please feel free to reach out to Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826. Alternatively, you can contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.
Overall good experience, Marc my sales person was great. He was very timely with responses and was quick to get an answer if he didn’t know something off hand. The finance team was also great at finding the best rate and answering any questions.
Business response:
Thanks for your feedback! We're thrilled to hear you had a good experience and that Marc and our finance team were able to assist you effectively. Your satisfaction is important to us, and we appreciate your support!
Jesse was great. Very patient, I didn’t feel rushed and he took the time to really help me find a good truck.
Business response:
Thanks for the awesome feedback! We're thrilled to hear that Jesse provided such a positive experience. Our team strives to ensure every customer feels supported in their search. Enjoy your new truck!
Jonathan went above and beyond of our expectations. He delivered on what we were wheeling to meet. Thanks for your professional service.
Business response:
Thank you! We're thrilled to hear that Jonathan exceeded your expectations. Our team strives to deliver top-notch service, and it’s great to know we hit the mark for you. Your feedback means a lot to us!
Jesse is an amazing sales person! Great personality! Quick at getting everything done and sat up and ready to go!
Business response:
Thanks for the fantastic feedback, Allen! We're thrilled to hear that Jesse made such a positive impression. Our team strives to provide top-notch service, and it’s great to know we hit the mark. Looking forward to seeing you again soon!
Aaron was very helpful. The whole process was easy with no hiccups. The customer service was great.
Business response:
Thanks for your fantastic review! We're thrilled to hear Aaron made your experience smooth and enjoyable. Our team always aims to provide top-notch service, and your feedback means a lot to us. Looking forward to serving you again!
Jesse is awesome and so helpful. I appreciate his honesty and friendliness. He did everything to make sure we were happy with our purchase.
Business response:
Thanks for the great feedback! We're thrilled to hear that Jesse made such a positive impact on your experience. Our team is dedicated to ensuring customer satisfaction, and it's wonderful to know you felt that support. We appreciate your kind words!
We have always had a great experience with the dealership but this time was above and beyond. Oliver was fantastic he made the purchase of our new vehicle easy and exciting, super informative in addition our finance Mgr Quoc was also amazing very personable and made finalizing the deal easy.
Business response:
Patrick and Sarah, we’re thrilled to hear about your fantastic experience with Oliver and Quoc! Our team strives to make every visit memorable and it’s great to know we succeeded this time. Thank you for sharing your feedback and for choosing us for your new vehicle!
Was a good experience but their department's need better communication between themselves not just by word of mouth..... other than that it's a great place to buy a vehicle and would highly recommend to family and friends
Business response:
Thanks for the great feedback! We’re glad to hear you had a positive experience overall. Your suggestion about improving communication is appreciated, and we’re always looking for ways to enhance our service. Thanks for recommending us to your family and friends!
Reliable Chevrolet has a 4.5 star rating with 14,492 reviews.
Reliable Chevrolet is open now. It will close at 8:00 p.m.