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Reliable Chevrolet
- Car Dealers
- Richardson, TX
About this business
Location details
800 N. Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Quick airbag recall repair. A+ Delivered when promised. My service representative emailed me when the part was in and we scheduled. He stayed on top of the situation for me.
Business response:
Thank you for the fantastic review! We're thrilled to hear that your airbag recall repair went smoothly and that our service representative kept you well-informed throughout the process. It's great to know we met your expectations and delivered on time. If you need any further assistance, please don't hesitate to reach out.
Loved the reception, service, attention to detail and frequent communication.
Business response:
Thank you so much for your kind words! We're thrilled to hear that you loved the reception, service, attention to detail, and frequent communication you received. Providing exceptional service and keeping our customers informed throughout the process is something we strive for, so it's great to know we met your expectations. We truly appreciate your feedback and look forward to serving you again in the future!
The problem was fixed under warranty and the labor charge was reasonable. They had the car two full days. I was a little surprised that nobody checked the tires which were way low or bothered to wash and detail the car like most other dealers do.
Business response:
Thank you for sharing your feedback. We're glad to hear that the problem was resolved under warranty and that the labor charge met your expectations. We apologize for the oversight regarding the tire check and detailing. We aim to provide a comprehensive service experience and will make sure to address this with our team. If you have any further concerns or need additional assistance, please let us know. We appreciate your input and look forward to serving you better in the future.
Great service, nice waiting are.
Business response:
Thank you for your feedback! We're glad to hear you enjoyed the service and the waiting area. If you have any other comments or need further assistance, feel free to let us know.
Everyone was great. I would definitely recommend friends and family to go check out Reliable anytime the are in the market for a new or used vehicle.
Business response:
Thank you so much for the recommendation! We're delighted to hear that you had a great experience with us. Your support means a lot, and we look forward to helping your friends and family find their next vehicle. If you need anything else or have any questions, feel free to reach out!
It was so long ago that I don't remember, except I was really pleased. I think the service rep checked the wires on the brand new battery AAA had installed and they were loose so he fixed them. Two hour service! Except for $400 bill for towing, not dealer's fault.
Business response:
Thank you for sharing your experience! We're pleased to hear that you were satisfied with the service and that our team was able to address the issue with your battery. We understand that the cost of towing can be unexpected, and we're glad we could assist with the service itself. If you have any questions or need further assistance in the future, please feel free to reach out. We appreciate your feedback and look forward to serving you again!
Chose to wait in lobby while truck was serviced because it is large with comfortable seating and coffee. Was able to read a book and do some work. As is typical, staff at every step were enthusiastic and efficient. I do miss the complimentary car wash they did so well. But no more
Business response:
Thank you for your feedback! We're glad to hear that you found our lobby comfortable and our staff enthusiastic and efficient during your visit. We appreciate your loyalty and are sorry to hear that you miss the complimentary car wash. We'll pass your feedback along to our team to see if there are any ways we can improve in this area. If you have any other suggestions or need assistance in the future, please let us know. We look forward to serving you again!
Very prompt and timely service
Business response:
Thank you for your feedback! We're glad to hear that you experienced prompt and timely service. If you need anything else or have further questions, feel free to reach out. We look forward to serving you again!
On time but the waiting area can be improved
Business response:
Thank you for your feedback! We're glad to hear that your service was completed on time. We also appreciate your input about the waiting area; we're always looking for ways to enhance our customer experience. Your comments will be shared with our team as we consider improvements. If there's anything else we can do for you, please let us know!
Frequently asked questions about Reliable Chevrolet
How is Reliable Chevrolet rated?
Reliable Chevrolet has a 4.2 star rating with 7,644 reviews.
When is Reliable Chevrolet open?
Reliable Chevrolet is closed now. It will open at 7:00 a.m.