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800 N. Central Expy, Richardson, TX, 75080, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:00 a.m. to 8:00 p.m. | |
Sun | Closed |
The team at Reliable are working to diagnose a transmission problem, likely a dud of a trans based on the known issues of my model Tahoe. Michael Davis is always very helpful and attentive to the issues I bring up.
Business response:
Thank you for your review! We're sorry to hear about the transmission issue with your Tahoe, but we're glad Michael Davis and our team have been attentive and helpful in addressing your concerns. We're committed to diagnosing and resolving the problem as efficiently as possible. If you have any further questions or need additional assistance, please don't hesitate to reach out. Thank you for choosing Reliable Chevrolet!
Wonderful service. Very Knowledgeable clerks. Wait area is pretty nice. Although they reduced the vending machine options. There were healthier snacks and drink options to choose from before but now there aren't any healthy options.
Business response:
Thank you for sharing your experience with us! We're delighted to hear that you received wonderful service at Reliable Chevrolet and found the clerks to be very knowledgeable. We appreciate your feedback regarding the vending machine options, and we'll certainly take it into consideration for future improvements. Your satisfaction is important to us, and we're grateful for your feedback. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the futur... read more
goooooooooooooooooooooooooooooooooooooooooooooood
Business response:
Thank you for your positive review! We look forward to serving you again in the future.
Daniel helped me over the phone to get my 2015 Volt started when everything went haywire so I could drive it to the dealership, then promptly diagnosed the problem and replaced the 12v battery. Shuttle home and back was much appreciated.
Business response:
Thank you for your wonderful review! We're delighted to hear that Daniel provided you with exceptional assistance over the phone to get your 2015 Volt started and promptly diagnosed the problem upon your arrival at Reliable Chevrolet. It's great to know that the shuttle service was appreciated and helped make your experience more convenient. Your satisfaction is important to us, and we're glad we could get you back on the road smoothly. We appreciate your feedback and look forward to serving you again in the future!
They were professional and had my service done within 24 hours.
Business response:
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team at Reliable Chevrolet TX. Providing professional and efficient service is our top priority, and we're glad we could meet your expectations by completing your service within 24 hours. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future!
I appreciate the help from both Bill Mullen and Gary Garner.
Business response:
Thank you for your review! We're delighted to hear that Bill Mullen and Gary Garner were able to assist you. Our team strives to provide excellent service, and your appreciation means a lot to us. If there's anything else we can do for you, please let us know. We look forward to serving you again at Reliable Chevrolet!
Communication could be better but overall it was ok
Business response:
Thank you for sharing your feedback with us. We appreciate your honest assessment of your experience. We strive to provide excellent communication and service to all our customers, and we apologize if we fell short of your expectations in this regard. To address your concerns and ensure that we can improve our communication moving forward, our Service Manager, Eric David, will be reaching out to you shortly. He will discuss your concerns in detail and work with you to find a satisfactory resolution. We value your feedback as... read more
Richard Tucker was very good in helping me with my problems
Business response:
Thank you for your review! We're happy to hear that Richard Tucker was able to assist you with your vehicle's problems. We strive to provide solutions and knowledgeable service advisors like Richard to ensure a positive experience for our customers. Thank you again for choosing Reliable Chevrolet!
Excellent service from the service advisor Michael Davis and Reliable Chevrolet
Business response:
Thank you for the fantastic review! We're thrilled to hear you had an excellent service experience, and especially appreciate you mentioning Michael Davis by name. We take pride in providing exceptional customer service, and Michael's dedication is a big part of that. We'll be sure to pass your kind words on to him! Thank you again for choosing Reliable Chevrolet! We look forward to seeing you again soon.
Reliable Chevrolet has a 4.2 star rating with 7,644 reviews.
Reliable Chevrolet is closed now. It will open tomorrow at 7:00 a.m.