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Reliable Nissan

4.4

About this business

Location details

9951 Coors Blvd NW, Albuquerque, NM, 87114, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.412,998 reviews
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LARIZ.LOPEZ801's profile image
LARIZ.LOPEZ801 
7 months ago

Ramón is amazing he is the best service advisor reliable Nissan has! Always helping my needs 

Business response:

We are thrilled to hear about your outstanding experience with our service team. Having a dedicated service advisor who consistently meets your automotive needs makes all the difference, and we're delighted that you've found such reliable support with us. Your recognition of exceptional service means everything to us, and we're committed to continuing to provide the quality care you deserve for all your vehicle needs. 

lopezliz431's profile image
lopezliz431 
7 months ago

Craig was super patient and was able to work within the budget for the monthly payment. Very communicative and was able to explain the pricing and the vehicle description. 

Business response:

We are thrilled to hear about your positive experience with our team. It sounds like you received exactly the kind of patient and communicative service we strive to provide every customer. Working within your budget while clearly explaining all the details shows the dedication we have to making your car buying experience as smooth as possible. Your feedback about the thorough vehicle descriptions and pricing transparency means a lot to us. We truly appreciate you taking the time to share your experience. 

VAANGEL12's profile image
VAANGEL12 
7 months ago

Prompt serive at arrival. Clear communication on time and genuinely cared about my concerns. Ramon provided excellent customer service! 

Business response:

We are grateful for your wonderful feedback about your recent visit. It's fantastic to hear that you experienced quick service right from the moment you arrived. We're particularly pleased that our team provided clear communication regarding timing and took the time to genuinely address your concerns. Your recognition of the excellent customer service you received means so much to us. We truly value customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you with t... read more

HALLIE.VIGIL's profile image
HALLIE.VIGIL 
7 months ago

The service provider Jesus took my vehicle from 7:30am - 4:30pm. This visit was for tire rotation, breaks, and flush recommended by provider. It was recommended that vehicle would only take 2 hours which turned into the entire day. It would be nice to know the expected time for services or updates. As I felt I called Anthony more times than needed for updates. 

Business response:

We take your feedback seriously and understand your frustration. Your experience highlights the importance of providing accurate time estimates and proactive communication throughout the service process. We value your input as it helps us improve our service standards and ensure better experiences for all our customers. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your experience further and address your concerns directly. 

Griegojgg's profile image
Griegojgg 
7 months ago

Reliable Nissan was great. They listen and don't force any decision making. The management and sales dept are really great to work with. 

Business response:

Probably one of these easiest vehicle purchases I have made. Paul Bateman was very helpful and Jessica was super easy to work with. Two thumbs up for Relaible Nissan. 

CANTONIO7575's profile image
CANTONIO7575 
7 months ago

He was friendly and respectful, I'm really happy to work with him on service. Thank you jes s 

Business response:

We are happy to hear about your positive experience with our team member. Your feedback about receiving friendly and respectful service means a great deal to us at Reliable Nissan. We take pride in working closely with our customers to ensure they feel valued and well-cared for. Thank you for taking the time to share your experience with us. 

MDwashN's profile image
MDwashN 
7 months ago

Seamless from start to finish. Jessica was helpful and professional. Services were completed in a timely manner (same day!). Great communication throughout the process. They called my auto warranty company to have eligible services covered. I also appreciate the Lyft rides to and from the service center. This the second time I’ve had work done at Reliable Nissan. I won’t hesitate to return. 

Business response:

We are grateful for your wonderful feedback about your experience with us. It's fantastic to hear that your service visit was smooth from beginning to end and that Jessica provided you with the helpful and professional support you deserved. We're pleased that we could complete your services efficiently on the same day and maintain clear communication throughout your visit. We're glad our coordination with your auto warranty company for coverage was beneficial, and that you found value in the transportation service we provide... read more

NENNERS40's profile image
NENNERS40 
7 months ago

Very pleased with their fast service. Staff are so nice. They don't mind that I bring my Frenchie with me. 

Business response:

Thank you for your wonderful feedback! We are thrilled to hear that you experienced quick service during your visit. It means so much to know that our team made such a positive impression with their welcoming approach. We love that you feel comfortable bringing your French Bulldog along - creating a friendly environment where all our customers feel at ease is truly important to us. Your kind words about the staff really brighten our day, and we look forward to continuing to provide you with the excellent service you deserve. 

TIMBCAVELLIER's profile image
TIMBCAVELLIER 
7 months ago

Always very easy to deal would and I have no complaints. Good communication. Good bye 

Business response:

Your positive experience means everything to us at Reliable Nissan. We're delighted to hear that working with our team has been straightforward and hassle-free for you. Knowing that our communication met your expectations really brightens our day. We truly value customers like you who take the time to share their experiences, and we look forward to continuing to provide you with the same level of service in the future. 

Frequently asked questions about Reliable Nissan

How is Reliable Nissan rated?

Reliable Nissan has a 4.4 star rating with 12,998 reviews. 

When is Reliable Nissan open?

Reliable Nissan is closed now. It will open at 8:00 a.m.